Skip Nav
Back

Epicor BisTrack for Home Hardware Dealers

Epicor BisTrack is an approved store system for the home hardware dealer network, helping dealers connect sales, inventory, purchasing, and customer operations on a modern cloud-based platform.

Contact Us
home-hardware-banner-web-usage
Overview
Benefits
Capabilities
Contact Us

Built for Home Hardware Programs and Dealer Operations

BisTrack supports many of the programs and workflows home hardware dealers rely on every day, helping create a connected experience across stores, customers, inventory, and purchasing.

Man using a laptop with overlaid AI analytics dashboards showing charts, graphs, and data visualizations.

Why Home Hardware Dealers Choose BisTrack

  • Built for Building Supply — Designed for building materials, lumber, hardware, and 
  • installed sales businesses.
  • Cloud-First Architecture — Browser-based access with modern scalability.
  • Multi-Store Ready — Supports growth from one location to multiple branches.
  • Connected Operations — Brings POS, inventory, purchasing, customer 
  • management, and reporting together.
  • Long-Term Partnership — Ongoing Epicor and Home Hardware collaboration to 
  • support dealer success.
Glowing digital cloud icon over a circuit board, with streams of data lines flowing into it, symbolizing cloud computing and data transfer.

Benefits

Loyalty & Customer Engagement

  • Integrate Scene+ loyalty directly into POS transactions  
  • Automatically award points at checkout  
  • Support targeted offers and personalized promotions  
  • Process Home Hardware gift cards with real-time activation and redemption  
  • Track customer engagement through loyalty participation and gift card activity  
Two people stand in a hardware store aisle reviewing a tablet, surrounded by shelves of tools, parts, and packaged supplies.

Promotions & Pricing

  • Centralize promotional pricing across all locations  
  • Automate discounts by customer, quantity, loyalty, or promotion  
  • Support flyer and seasonal campaigns with flexible pricing  
  • Improve margin control through consistent pricing rules  
  • Increase promotion visibility with centralized management  
Store worker handing a small item to a customer across a counter, with shelves of labeled boxes and hardware supplies in the background.

Inventory, Purchasing & Product Management

  • Synchronize inventory with Near Real-Time Inventory (NRTI)  
  • Improve inventory visibility across stores and online channels  
  • Streamline purchasing and receiving workflows  
  • Support replenishment and promotional buying  
  • Centralize product data and synchronize catalog content  
Two warehouse workers reviewing inventory on a laptop and tablet in front of stacked pallets of boxes.

Retail Store & Multi-Store Operations

  • Accelerate checkout with integrated POS and payments  
  • Manage customer accounts including loyalty and promotions  
  • Centralize multi-store operations across locations  
  • Share inventory visibility between branches  
  • Standardize pricing and processes enterprise-wide  
Front entrance of a Home Hardware Building Centre

Localization & Language Support

  • Support French-language interfaces and menus  
  • Generate French customer documents  
  • Configure language preferences for users, customers, and suppliers  
  • Enable bilingual operations across locations  
  • Improve the customer experience for French-speaking users 
Warehouse worker in a high-visibility vest using a tablet while standing in an aisle with stacked pallets, overlaid with transparent data charts and analytics visuals.

Capabilities

Inventory Management

Maintain accurate inventory visibility across locations with centralized product management and near real-time inventory (NRTI) synchronization.
Purchasing and Replenishment

Simplify purchasing and receiving with streamlined replenishment, supplier management, and flyer purchasing workflows.
CRM

Strengthen customer relationships with tools to manage retail customers, contractors, accounts, and sales opportunities.
Dispatch and Delivery

Improve fulfillment and service with visibility into deliveries, installed sales projects, routes, and order status.
Business Intelligence

Turn data into decisions with dashboards and reporting for sales, inventory, promotions, loyalty participation, and operational performance.
Financial Management

Gain complete financial visibility with integrated accounting, reporting, reconciliation, and multi-store business controls.
Customer Portal

Deliver a better customer experience with self-service access to quotes, orders, invoices, and account information.

Point of Sale

Accelerate checkout with support for Home Hardware promotions, gift cards, integrated payments, customer accounts, and loyalty programs.

Contact Us

See how Epicor BisTrack helps home hardware dealers connect operations, improve viability, and support future growth.

Epicor values ​​your privacy. See the website terms and terms and conditions. 

Related

AP Assist
AR Assist
BisTrack API
BisTrack Customer Stratification
BisTrack in the Cloud
BisTrack Journey Planner and BisTrack Delivery
BisTrack Order Management Tools
BisTrack Rentals
BisTrack TradeTek
BisTrack's Efficient Transactions and Workflow Tools