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Epicor Customer Success Hub

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New to Epicor

Download the quick-start checklist for access to EpicCare, EpicWeb, Epicor Learning, and other key resources.
Become an Expert

Build and track skills in Epicor Learning Center to get more value from your Epicor solutions.
Register for SSO

Create your Epicor Identity to enable single sign-on for seamless access across all your Epicor applications.
Access EpicWeb

Explore the redesigned EpicWeb with easier navigation, faster file access, and a smoother mobile experience.

Product Resources & Tools

Product

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Attend Customer Events and Webinars
Join Epicor User Groups
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Epicor-Sponsored User Groups

Unlock Innovation with Epicor: Join our exclusive, free in-person user events

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Epicor-Sponsored User Groups for Kinetic
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Epicor-Sponsored User Groups for Prophet 21 and Eclipse
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Epicor-Sponsored User Groups for BisTrack

Latest Product Releases

Kinetic
Prophet 21
BisTrack
Propello
Eclipse
Eagle

Discover the new EpicCare—featuring a modernized interface, seamless mobile access, and AI-powered search to resolve issues faster

Submit cases with ease and stay organized with a dashboard.

Learn More
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Customer Programs

Explore our range of programs to deepen your engagement within the Epicor customer ecosystem.

Refer Someone

Know someone who could benefit from Epicor? Learn how to refer them through the Epicor Referral Program.
Become an Advocate

Share your story and connect with peers. Explore Champions Circle and join our customer advocacy community.

Global Insights

Find details about our global Epicor Insights events.

Gaylord Opryland Resort

Epicor Insights Americas

May 18-21, 2026

Gaylord Opryland Resort, Nashville, TN

Register Now
Kenilworth, Warwickshire UK

Epicor Insights Europe

June 2-4, 2025

Chesford Grange Hotel, Kenilworth, Warwickshire UK

Join The List
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Epicor Insights Australia / New Zealand

August 4-6, 2025

JW Marriott Gold Coast Resort & Spa, Surfers Paradise, QLD

Learn More
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Epicor Insights Building Supply and Retail

Nov 19-21, 2025

Gaylord National Resort and Convention Center, National Harbor, MD

Learn More