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IntelligentXchange

Supply Chain Visibility Portal

Simplify EDI visibility with IntelligentXchange (IX)—real-time insights for better decision-making at every level of your business.

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Overview
Benefits
Features

Real-Time Visibility

IX is a cutting-edge, cloud-based platform that gives you real-time insights into your EDI transactions. With advanced analytics and easy-to-use dashboards, IX provides unmatched visibility, helping you identify bottlenecks, track transaction statuses, and make informed strategic decisions with up-to-the-second data.

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Benefits

Reduce Errors

IX automates tasks and identifies potential errors before they disrupt operations. Its intelligent automation capabilities reduce costs and allow your team to focus on what matters most—expanding your company and serving your customers.

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Increase Agility

IX is at the heart of your EDI operations, providing real-time insights into every transaction. With data-backed intelligence, you can respond to changing market conditions and continuously optimize your operations for peak performance and efficiency.

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Strengthen Compliance

IX safeguards your business from costly penalties and reputational damage in an increasingly tough regulatory landscape. With compliance tools, detailed transaction logs, and automated data validation features, IX ensures you exceed industry standards for total peace of mind.

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Extend EDI Visibility Across Teams

IntelligentXchange (IX) isn’t just for IT. It supports:

  • Customer Service teams handling change orders or pricing discrepancies
  • Accounting teams managing deductions and payment timelines
  • Compliance teams working to meet trading partner requirements

Self-service tools allow departments to monitor activity and respond quickly while
staying aligned with compliance needs.

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Boost Profitability and Compliance

  • Surface deductions and chargebacks through exception monitoring
  • Deliver real-time alerts on errors like pricing discrepancies and missing ASNs
  • Identify trends and gaps that may affect revenue collection
  • Maintain consistent data exchange to support reliable customer interactions
  • Gain visibility into supply chain and invoicing activity through IX dashboards and alerts
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Features

Real-time monitoring and alerts

Gain complete visibility into every EDI transaction from the moment it enters your system. Automated error alerts enable proactive issue resolution, ensuring business continuity and eliminating costly delays.

Easy to use

Empower your accounting, customer service, and compliance teams with intuitive self-service tools designed for users unfamiliar with EDI. Enable team members to work independently, access critical documents instantly, and reduce reliance on IT support.

Automatic data validation

Automatically validate your EDI data against business rules and industry standards to identify and eliminate errors. Ensure data integrity while saving time and resources for smoother business operations.

Secure cloud platform

Access your EDI data securely from anywhere with our modern cloud-based platform. Benefit from enterprise-grade security, seamless scalability, rapid implementation, and effortless collaboration for unlimited users.

EDI performance reporting

Gain deeper insights into your EDI processes with detailed performance reports. Track critical performance indicators, pinpoint areas needing improvement, and benchmark your processes for targeted optimization.

Customizable user interface

Boost productivity and user satisfaction with a highly customizable user interface. Tailor screens, workflows, and data fields to match your unique requirements, ensuring a seamless fit with your business processes.

“We’re saving money with IntelligentXChange®, but it’s not about the money. It’s about making the customer happy. When they feel like they’re getting a timely response from the Adidas Group, that’s worth a lot of money to them. It’s solidifying our business and our customer service relationship with that customer.”
“I know enough EDI to be dangerous, but my favorite attribute of IntelligentXChange® is that it speaks my language, eliminating that danger. For me, that was the biggest win. I don’t like going to a customer feeling like I just barely know enough. I like to know what I’m talking about, and IntelligentXChange makes EDI data easy for anyone to understand.”
“When I saw that IX allowed us to see the lifecycle of a document from purchase order to invoice all on one screen, I was sold.”

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