Turn Data into Action >
Imagine having an AI-powered ally that understands the unique needs of your business so you can surface and execute insights more quickly to grow your business.
That's Epicor Prism.
Focus on Outcomes, Not Processes
Epicor Prism boosts team productivity and provides you with an insight advantage. With over 50 years of ERP experience, it combines a network of vertical AI Agents with industry-focused ERP and data structures to simplify access to systems of record, use a natural chat interface to automate human-machine connections, and drive business value.
Prism extracts crucial insights and employs vertical AI Agents to save time for your team by bringing generative AI capabilities—including large language models and retrieval-augmented generation—directly to you in our industry-leading Epicor ERP platforms and business applications. Developed in collaboration with our customers, Prism transform operations, delivering the next wave of ERP for makers, movers, and sellers
Epicor Prism transforms ERP with Gen AI
Epicor Prism is built specifically for the supply chain industries, simplifying how a connected workforce accesses insights from ERP data
Now Available: Streamline your RFQ Process with Prism Business Communications
Epicor Prism Business Communications, the industry’s first ERP AI agent with outcomes-based pricing, uses embedded AI to modernize RFQ workflows inside Kinetic. Automate supplier communications, shorten cycle times, and get actionable recommendations to help your team move from quote to order faster.
Gears, Handshakes, and Sparks
At Epicor, we are enabling a new world of cognitive ERP by turning your data into insights and action. Cognitive ERP works with what we call gears, handshakes, and sparks. Gears are the systems of record that store all crucial business and machine data. Our network of vertical AI agents facilitate what we call Handshakes, enabling smooth connections between users and the system. The insights and new ideas gleaned from the system data are known as Sparks. With Gears keeping records, Handshakes building connections, and Sparks lighting the way, Epicor ensures seamless, efficient, and insightful operations.
Gears: Your System of Record
Customize and embed AI agents with Epicor Automation Studio, Powered by Workato AI@Work, to transform your system of record into a dynamic system of action.
- Automate complex tasks
- Gain industry-specific insights
- Make more informed decisions
Handshakes: Interconnected Data & Apps
Prism combines the expertise of multiple vertical AI agents specialized in different domains. Each AI agent can analyze and share data specific to their area of expertise, sparking valuable insights and painting a clearer picture of your complex business.
- Multiply the power of AI with a network of vertical AI agents
- Eliminate data silos once and for all
- Cut through complexity to see your business clearly
Sparks: Your Indispensable Insights
Ignite new ideas, insights, and possibilities. Prism transforms your traditional ERP into a dynamic, action-oriented platform. This leap from data to actionable insights empowers businesses to make strategic decisions and drive growth.
- Generate actionable insights
- Transform your ERP experience
- Drive innovation and growth
Epicor is proud to be recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, marking three years in a row.