Skip Nav
Back
Epicor Prism

Turn Data into Action

Imagine having an AI-powered ally that understands the unique needs of your business so you can surface and execute insights more quickly to grow your business.

That's Epicor Prism.

Focus on Outcomes, Not Processes

Epicor Prism boosts team productivity and provides you with an insight advantage. With over 50 years of ERP experience, it combines a network of vertical AI Agents with industry-focused ERP and data structures to simplify access to systems of record, use a natural chat interface to automate human-machine connections, and drive business value.

Prism extracts crucial insights and employs vertical AI Agents to save time for your team by bringing generative AI capabilities—including large language models and retrieval-augmented generation—directly to you in our industry-leading Epicor ERP platforms and business applications. Developed in collaboration with our customers, Prism transform operations, delivering the next wave of ERP for makers, movers, and sellers

Analista de datos trabajando en computadora

Epicor Prism transforms ERP with Gen AI

Epicor Prism is built specifically for the supply chain industries, simplifying how a connected workforce accesses insights from ERP data

Prism insights banner

Now Available: Streamline your RFQ Process with Prism Business Communications

Epicor Prism Business Communications, the industry’s first ERP AI agent with outcomes-based pricing, uses embedded AI to modernize RFQ workflows inside Kinetic. Automate supplier communications, shorten cycle times, and get actionable recommendations to help your team move from quote to order faster.

AI team workers planning

Gears, Handshakes, and Sparks

At Epicor, we are enabling a new world of cognitive ERP by turning your data into insights and action. Cognitive ERP works with what we call gears, handshakes, and sparks. Gears are the systems of record that store all crucial business and machine data. Our network of vertical AI agents facilitate what we call Handshakes, enabling smooth connections between users and the system. The insights and new ideas gleaned from the system data are known as Sparks. With Gears keeping records, Handshakes building connections, and Sparks lighting the way, Epicor ensures seamless, efficient, and insightful operations.

Gears: Your System of Record

Customize and embed AI agents with Epicor Automation Studio, Powered by Workato AI@Work, to transform your system of record into a dynamic system of action.

  • Automate complex tasks
  • Gain industry-specific insights
  • Make more informed decisions
Engineer with laptop working on factory

Handshakes: Interconnected Data & Apps

Prism combines the expertise of multiple vertical AI agents specialized in different domains. Each AI agent can analyze and share data specific to their area of expertise, sparking valuable insights and painting a clearer picture of your complex business.


  • Multiply the power of AI with a network of vertical AI agents
  • Eliminate data silos once and for all
  • Cut through complexity to see your business clearly
Handshake between co-workers

Sparks: Your Indispensable Insights

Ignite new ideas, insights, and possibilities. Prism transforms your traditional ERP into a dynamic, action-oriented platform. This leap from data to actionable insights empowers businesses to make strategic decisions and drive growth.

  • Generate actionable insights
  • Transform your ERP experience
  • Drive innovation and growth
Analyst working on graphics

Epicor is proud to be recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, marking three years in a row.

Gartner Illustration 2024

Capabilities

Conversational AI

Engage in natural language conversations with Epicor Prism to gather information, request insights, or execute actions.

Predictive Insights

Anticipate market demands, optimize inventory levels, and make proactive business decisions that maximize profitability.

Vertical Specific Agents

Automate and optimize key processes with vertical AI agents tailored to specific tasks, such as coding assistance in Epicor Application Studio.

Embedded in ERP

Use Epicor Prism throughout Epicor ERP platforms, ensuring a smooth and efficient workflow.

Strategic Decision Support

Receive real-time recommendations and insights from Epicor Prism to support strategic decision-making.

Easy Automations

Automate repetitive tasks to increase operational efficiency and free up valuable time for your team.

Insightful Collaboration

Foster collaboration between your team and AI-powered workflows, driving innovation and business growth.

Advanced Security Measures

Benefit from robust security features and data encryption protocols that help protect the confidentiality and integrity of your valuable business data.

Streamline RFQ Process

Automate supplier communications, shorten cycle times, and get actionable recommendations to help your team move from quote to order faster while reducing risk.