- Home /
- Products /
- ERP /
- Epicor BisTrack /
- Journey Planner and Delivery
BisTrack Dispatch & Delivery >
Epicor BisTrack Dispatch & Delivery streamlines delivery scheduling, vehicle assignment, and route optimization, helping you improve fleet efficiency, reduce errors, and deliver exceptional customer service.
BisTrack Journey Planner
Plan smarter routes with real-time visibility.
BisTrack Journey Planner simplifies delivery scheduling, vehicle selection, and manifest creation, so you can optimize truck and driver usage, minimize errors, and keep customers satisfied.
Key Features:
- Track orders in near real-time with instant alerts
- Cut paperwork with digital delivery notes
- Adjust manifests easily with drag-and-drop tools
- Monitor load safety by tracking weight and volume
- Plan routes using Trimble, Bing, or Google Maps
Benefits of BisTrack Journey Planner
- Create efficient delivery schedules and manifests
- Improve delivery accuracy to boost customer loyalty
- Reduce disputes with mobile delivery documentation
- Keep teams informed on orders, pickups, and credits
- Accelerate payments with automated delivery invoicing
- Cut costs by optimizing routes and driver usage
- Equip drivers with manifests, notes, maps, and directions
Epicor BisTrack Delivery
Mobile delivery management made easy.
BisTrack Delivery is a mobile app for iOS and Android that helps drivers navigate routes, document deliveries and pickups, and keep your team updated in real time. It’s the perfect companion to BisTrack Journey Planner.
Key Features:
- Compatible with iOS and Android devices with touchscreen, camera, and GPS
-
Capture proof of delivery with photos and customer signatures
-
Automatically update order status and trigger invoicing upon delivery
-
Sync delivery and pickup data instantly with BisTrack and Epicor Web Track
-
Provide drivers with turn-by-turn directions and integrate with GPS partners like Trimble Maps, GPS Insight, and Geotab GPS
Benefits of BisTrack Delivery
Operational Efficiency
- Save time with optimized scheduling and manifests
Powered by Journey Planner’s drag-and-drop tools and Trimble route optimization. - Reduce paperwork and manual errors
Achieved through digital delivery notes and real-time updates from both Journey Planner and Delivery. - Automate invoicing upon delivery
Enabled by BisTrack Delivery’s real-time order status updates and mobile proof of delivery. - Improve driver productivity
Drivers use the mobile app to access manifests, capture signatures, and follow mapped routes.
Customer Satisfaction
- Deliver more accurately and on time
Journey Planner’s route optimization and real-time alerts help avoid delays and wrong-day deliveries. - Keep customers informed with real-time tracking
Both solutions update order and delivery status instantly for better communication. - Avoid disputes with mobile documentation
BisTrack Delivery captures photos and signatures at the point of delivery or pickup - Build loyalty through reliable service
Consistent, accurate deliveries and fewer errors lead to a better customer experience.
Control and Visibility
- Monitor vehicle locations and delivery progress
GPS integration in both Journey Planner and Delivery provides real-time tracking. - Track orders, pickups, and credit notes in real time
Journey Planner and Delivery sync updates across the system for full visibility. - Adjust schedules quickly with real-time alerts
Journey Planner notifies staff of change orders and allows flexible rescheduling. - Access delivery data anytime, anywhere
Mobile access and cloud-based updates ensure your team stays informed in the field and the office.
BisTrack Trimble Integration
Revolutionize your fleet, maximize efficiency and lower costs. BisTrack integrates with Trimble Multi Vehicle Routing (MVR) to streamline the manual process of creating efficient routes for orders and stop locations.
Built on PC*MILER's industry standard commercial routing logic, Trimble's MVR optimizes routes while considering the daily challenges faced by fleets. This includes managing order flow, resources, and meeting strict customer time windows and service-level agreements