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Epicor Eagle

Meet Your Shoppers Where They Are

Elevate your customer experience with a full-feature retail management solution designed for you

What is Epicor Eagle?

Eagle Delivers Real Results

The Eagle ERP system is a fully integrated point-of-sale and business management solution designed for independent retailers like you. Our deep understanding of your unique business processes and requirements are built into every element of the retail management system (RMS), helping you simplify tasks, improve workflows, and increase efficiencies—all delivering a faster time to value:

  • Manage inventory effectively
  • Automate time-consuming tasks
  • Eliminate data entry errors
  • Improve staff productivity
  • Optimize cash flow

Epicor Insights for Building Supply and Retail 2025

Nov 19-21, 2025
Gaylord National Resort and Convention Center,
National Harbor, MD

Prepare for two days filled with cutting-edge innovations, powerful inspiration, and visionary speakers at Insights!

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Epicor Eagle ranked the #1 ERP solution for retailers by G2

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Benefits to Retailers

Create an Unforgettable Customer Experience

Wow your customers at every touchpoint and they’ll shop with you again and again. Eagle helps you create a consistent positive interaction with customers whether it’s online, in store, or just about anywhere. Reward your customers with Eagle Loyalty or offer personalized discounts for your top shoppers. Cut wait times at checkout by offering Mobile POS in the aisles, while giving your staff access to product information so they can deliver better, faster customer service.

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Automate Your Inventory Management

Manage your biggest investment and free up cash flow with indispensable insights. The Eagle system automatically maintains optimum inventory levels to meet customer needs, while eliminating excessive stock levels and costly stockouts. The built-in management tools track sales volume on every item, and the electronic catalog enables quick access to the product information your customers want.

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Business Intelligence for Better Business

Make smarter decisions using the Eagle data that gives you a clear view of your business’s health and growth opportunities. Predictive analytics help you assess demand and sales performance, while the market basket helps you analyze purchasing trends that inform your pricing and promotion plans. Using historical sales data to forecast trends helps predict which categories are likely to grow and where it makes sense to invest.

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Epicor is proud to be recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, marking three years in a row.

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Capabilities

Create an exceptional customer experience and arm your team with the right tools to create a shopper’s destination.

  • Speed customers through checkout wherever they are with mobile solutions
  • Easily locate pricing and product information at your fingertips
  • Onboard new hires quickly with intuitive screens and on-demand training
  • Streamline transactions with integrated payment solutions
  • Deliver a personalized customer interaction and increase wallet share

Make smarter inventory decisions and maximize your investment where it counts.

  • Gain real-time visibility into inventory levels, orders, sales, and more
  • Automate and streamline purchasing while eliminating manual data-entry tasks
  • Make more informed decisions on product pricing to grow your bottom line
  • Track products across all your locations, eliminating hours spent taking physical inventory

Serve your customers better by offering more flexible options for payment.

  • Save on secure integrated payment card solutions with predictable low rates
  • Analyze sales anytime through secure online access to transaction history
  • Improve processes and realize real savings on fees
  • Simplify compliance with PCI and other requirements
  • Receive complete authorization, settlement, and reporting—all from one provider

Go beyond brick and mortar—increase sales by offering customers the convenience of shopping online.

  • Seamlessly create an online storefront that's fully integrated with the Eagle solution
  • Keep sales synced with inventory in real-time, keeping your data up-to-date
  • Deliver the complete product information your customers need, empowering them to buy with confidence
  • Adapt to your customers’ preferred devices with a flexible website design
  • Improve online product selection with third-party data feeds and online catalog integration

Drive repeat business and be the first choice for returning customers’ needs.

  • Better serve your buyers by offering a full-feature loyalty program to keep them coming back for more
  • Create irresistible incentives and personalized promotions to increase sales
  • Effortlessly access customer purchasing data and reward your frequent shoppers
  • Use loyalty program purchasing data to shape your ongoing customer engagement strategies

Discover the power of gaining greater visibility into the health of your business thanks to customized dashboards and targeted reports.

  • Monitor your business operations and performance in real-time and display the information you want, how you want it
  • Quickly design queries and drill down into sales, inventory, and customer histories
  • Effortlessly export data in various file formats and share critical insights with others to enable quick decision-making
  • Manage vendor performance with Vendor Report Card and measure how well your vendors meet your needs on product delivery, order accuracy, sales, returns, quality, discounts, promotions, service, and more and use this information to negotiate better terms and services to keep competitive.

Eliminate guesswork with powerful analysis and management tools that get your prices where they need to be.

  • Boost sales and profits by setting the right prices at the right times.
  • Easily analyze and set prices by projected margin impact, price elasticity, category, fine line, and more
  • Maximize market share by seamlessly capturing and comparing competitors’ prices

Powerful business management tools free up resources so you can spend more time serving customers and less time on tedious tasks.

  • Streamline your accounting and financial management processes with AP/GL solutions
  • Speed up and simplify staff scheduling, timeclock entry, tracking, payroll export, and more
  • Save time to easily search, save, recall, and reprint invoices, credits, orders, estimates, documents, and more from a flexible electronic filing system
  • The Eagle integration with QuickBooks replaces redundant data entry and the risk of errors with simple, automated data export and import operations so you can easily create financial statements and have more confidence in your General Ledger.

Additional modules easily integrate with Eagle and help you manage your business even better with specialized features and tools.

  • Mobile solutions improve operational efficiency while increasing customer service
  • Service and repair allows you to maximize efficiency by accurately staging and tracking jobs
  • Rental management helps you oversee your property efficiently
  • Dispatch and delivery automates the dispatch process and optimizes delivery routes for on-time delivery
  • Gun range management improves customer service by quickly checking in shooters and assigning them to lanes
  • FFL compliance seamlessly manages ATF compliance while streamlining your firearms business operations

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