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Nurture Your Pet Retail Business

Optimize Operations, Enhance Staff Productivity, and Grow Pet Parent Loyalty.

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Make Every Day Easier with Epicor Propello

Propello is an easy-to-use, cloud-based retail management system with comprehensive capabilities to help independent pet retailers:

  • Streamline retail workflows
  • Accelerate checkout and returns
  • Expedite onboarding
  • Gain valuable business insights

Propello can help simplify operations so you can spend more time doing what you do best—providing the great service that keeps pets and their parents coming back. 

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Solving Pet Retail Challenges

Pamper Pet Parents and Grow Loyalty

Delight all your customers with speedy POS transactions, and offer flexible payment options with integrated credit card processing, while helping you reduce errors and simplify back-office processes. Personalize checkout with contextual information on customer history and pricing available at POS, suggest complementary products with Sells With/Related Items functionality, and utilize loyalty and rewards programs, including Astro Loyalty, to help your pet retail business lead the pack.

Young adult redhead woman enjoying shopping in pet shop store together with her adorable Shih-Tzu dog. She is smiling and looking at camera.

Automatically Maintain Optimal Inventory Levels

Use automatic and suggested reordering and seasonal purchasing capabilities to keep the products pets and pet parents want on hand—from dog sweaters in winter to flea treatments in summer. With inventory tools including product ranking, category management, and multi-supplier management, as well as scheduled report delivery, Propello can help provide visibility into profitability and performance of your diverse assortment of products.

aisle of pet articles

Empower Employees and Enhance Productivity

Propello’s intuitive, easy-to-learn POS and guided learning tools help staff complete tasks quickly so they can focus on serving customers. With functionality like Quick Find, simplified return validation, and the flexibility of mobile and offline capabilities, Propello’s easy-to-use POS can help your staff assist customers more effectively wherever they are and keep registers ringing.

mother and young son buying dog food at pet shop

Gain Visibility to Fetch More Sales

Quickly view key business information with a customizable home page and dashboards. Embedded analytics provide interactive cards displaying average sales and gross margin dollars. Historical snapshots, alerts about events relevant to your role at the store, and essential reports like inventory valuation, price exceptions, and end-of-day sales help give you a holistic picture of your pet business to inform strategic decision-making.

Propello in pet store

Standing Out: Strategies for Small Pet Stores to Compete with Pet Store Giants

Join this virtual event with Candace D'Agnolo, Founder & CEO, Pet Boss Nation and Ruben Muruato, Principal Strategic Partnership Executive, Epicor to discover strategies for small pet stores to differentiate themselves from big-box and online retailers.

ret couple with dog in pet store

Capabilities

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