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Building the Optimal Shopper Experience
Streamline your hardware/home center operations and deliver more personalized customer service at checkout, on the floor, at the curb, and online.
Partnering with hardware and home centers for over 50 years
The competitive environment hasn’t gotten any easier for hardware stores and home centers, but you’re the local expert upon whom your customers depend. Your business wins by delivering trustworthy advice and quality products—when and where your customers need them. You must:
- Exceed customer expectations online and in the store
- Empower your store associates to work at their best
- Maintain margins even as demand and prices fluctuate
>9,000
Retail Locations
35+
Years of Collaboration with Ace Hardware
Working Together With Businesses Like Yours
Ace Hardware Retailers
Epicor has an exclusive partnership with Ace Hardware to provide point-of-sale and retail management technology to the 5,300+ locally owned and operated Ace Hardware stores.
Do It Best Member-Owners
Do it Best, a leading international home improvement cooperative, has named Epicor its exclusively endorsed POS vendor of choice for its member-owners.
Independent Stores
Independent hardware and home centers choose Epicor because of our expertise and industry-specific functionality, flexibility, and integration capabilities.
Connect Your Retail Operations to Deliver Exceptional Customer Service
Build Up Your Business with a Trusted Partner
Whether you’re growing your eCommerce channel or changing processes in your stores, experience counts. Epicor has been working with businesses like yours for more than four decades. Our cloud solutions give you a constant stream of new capabilities while protecting your data—and your customers’ data—from threats.
Turn Your Point of Sale into a Point of Connection
With an integrated solution that combines POS retail management and customer management, you can serve customers faster while creating personalized offers and rewards that earn their loyalty.
- Fast, friendly point-of-sale solutions adopted by leading hardware store brands
- Customer profiles accessible to associates at checkout
- Customer loyalty programs with rewards and special discounts
Translate Knowledge into Cashflow
With point of sale, inventory management, purchasing, order management, and financial solutions all from one partner, you save on integration and gain additional insight. View sales and inventory trends, set pricing, and launch promotions that improve inventory turns. Eliminate profit-draining stockouts.
- Comprehensive price management tools
- Suggested order plans
- Multi-store operations
- Analytics and reporting
Challenges Solved for Hardware and Home Centers
How you manage pricing and inventory is more important than ever. Epicor solutions make it simpler for you and your staff to monitor business trends and make adjustments as conditions change.
- Sales forecasts take into account your business’s unique characteristics
- Seamless price updates
- Intuitive inventory management tools and suggested order plans
- Real-time analytics and alerts help you fine-tune operations
Our POS solutions are easy to master, even for new staff with no prior retail experience. Guided learning tools help your sales associates be more efficient and helpful to customers—while avoiding checkout errors.
- Personalized home screens for associates
- Contextual learning tools
- Access through workstations or mobile devices used on the floor
Mobile device support allows your associates to take inventory management and POS capabilities with them wherever they go. They’ll have quick answers whether they need to help a customer on the floor, deliver something to the curb, or break up a long line on Saturday mornings.
Easily set up your 24/7, shopper-friendly online store with turnkey integrations to Epicor eCommerce solutions for independent retailers. Meet your customers’ expectations while preserving the local presence that makes your business special.
By moving your business to the cloud, you’re always up to date with the latest features and security measures. You’re putting your system management in the hands of experts whose primary goals are your uptime and safety.