Epicor Prophet 21

The #1 Cloud ERP Built for Distribution

One size fits no one. Epicor Prophet 21 was built to work the way you do, and has nearly 50 years of distribution expertise built in.

See Prophet 21 in Action

See Prophet 21 in Action

Technology For Growth

One-size-fits-all software can be a drag on business. We built Epicor Prophet 21 to help distributors scale and grow without compromise.

Epicor Prophet 21 kinetic images

Cloud Deployment

Get the speed, security, reliability, and scalability of Microsoft Azure Cloud.

Web Enabled

Run Prophet 21 from virtually any browser, on any device, anywhere in the world.

Configurable

Customize fields, personalize views, and enact your own business logic. 

Extensible

Integrate with business applications, partners, and customers through RESTful API. 

men walking in a warehouse looking at a document

Customer Experience

Fine-Tune Customer Focus

Epicor Prophet 21 helps you understand your buyers. Use dashboards and tools to exceed your customers' expectations and earn their loyalty.

  • Create a unified experience online, at the counter, and in the field
  • Manage inventory at your customers’ locations to increase loyalty
  • Identify and retain at-risk customers
  • Set prices that balance margins with customer satisfaction

Sales Management

Modernize Your  Sales Approach

Streamline your quote-to-cash cycle, improve margins, and fulfill orders flawlessly. Give your team the power to close sales at the counter or on mobile devices and tablets. And increase margins with strategic pricing based on market data and your sales history.

  • Manage pipeline with salesforce automation
  • Seamlessly integrate B2B eCommerce
  • Process credit cards and other electronic payments
  • Simplify quote and order management
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turner worker working on a drill bit in a workshop

Value-Added Services

Make Service Your Differentiator

You don’t just move products. You create value. Epicor Prophet 21 has what you need to manage your value-added services and make sure they remain profitable.

  • Track assemblies and production orders from kitting and assembly to secondary processing and full production.
  • Track service orders, service contracts and maintenance with integrated service and maintenance tools
  • Help your customers stay on top of their stock with vendor-managed inventory

eCommerce

Give B2B buyers a  B2C experience 

Your website should work as hard as you do. Epicor Commerce Connect for Epicor Prophet 21 combines the best practices of distribution with the best practices of online business—so you can create the experience customers demand. And an online presence that outperforms the competition.

  • Reach new customers where they are, the way they prefer
  • Increase sales and grow customer accounts
  • Shorten sales cycles
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woman in a warehouse holding a tablet

Inventory & Supply Chain

Scale and Grow With Complete Visibility

It takes solid data and meaningful insights to make decisions that fuel momentum. Epicor Prophet 21 gives you a full range of inventory and supply chain management features, for visibility to improve speed and responsiveness.

  • Multiple dynamic inventory replenishment methods
  • Advanced demand forecasting
  • Customer buying trends analyzer with alerts
  • EDI/Electronic supplier update and mass loads

Warehouse Management

Automate for Efficiency and Accuracy

Picking. Receiving. Cross-docking. Put-away. There’s a lot going on in your warehouse, and Epicor Prophet 21 streamlines processes to improve accuracy as well as customer service. Real-time cycle counting and inventory interactions are just the beginning.

  • Label printing and bar coding
  • Bin replenishment
  • Flexible device options
  • Tagging/license plating
  • Integration with your automated machinery
woman in a warehouse looking at a barcode reader she is wearing
two business partners in formal wear looking at a tablet in a warehouse

Finance & Accounting

Track and Manage Finances with Clarity

Stay on top of your financial situation with real-time access to your general ledger—and the flexibility to do business the way you prefer. Pay invoices on time and simplify procure-to-pay with DocStar AP Automation. Epicor Prophet 21 makes it easier.

  • Simplify vendor setup and management
  • Track outstanding invoices and set alerts for days and balance levels
  • Simplify taxes and compliance

Business Intelligence

Take Decisive Action With Clear Data 

What’s driving your profits? What’s the clearest path to new growth? Epicor Prophet 21 brings critical business data into operational reports and dashboards you can actually work with—and act on.

  • Add Epicor Data Analytics to access deep, actionable business intelligence specifically for distribution decisions
  • Save time by adding Microsoft® Excel® report-building capabilities with Epicor XL Connect 7
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female worker driving forklift in a warehouse

More for Distributors

Integrate Every Aspect of Your Business

Get seamless integration with dozens of Epicor solutions, and use the RESTful API to integrate with your other critical business applications.

  • Add equipment rental to your revenue stream with Epicor Rentals Management.
  • Help cross-functional teams capture, organize, and store important documentation with DocStar ECM.
  • Maximize delivery resources with Mobile Proof of Delivery
  • Integrate with popular software like Salesforce.com and Microsoft® Office 365

Support and Training

Latest Release

Find out what’s new in the latest release of Epicor Prophet 21.

Support

Get customer service and support through our award-winning EpicCare system.

Education

Build skills and productivity with training and development from Epicor University.

User Groups

Supplement your knowledge and gain experience from your peers with a Prophet 21 user group.

Every day, more than 100,000 people use Epicor Distribution solutions at work. In fact, in the distribution industries we serve, more than half of all businesses run on Epicor software. We designed Prophet 21 and Eclipse to meet the complex challenges of distribution. Our technology can help you weather the shifting demands of today and adapt to market forces of the future.