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Self-Service Portal Offers Better Convenience >
Strengthen customer relationships with 24/7 account access
Streamline Self-Serve Access and Boost Customer Satisfaction
Enhance the customer experience and provide customers and contractors with easy, self-serve access to their invoices, purchase history, account information, product, and pricing details. This added convenience helps reduce your staff’s workload, create more efficiencies, and provide your customers with everything they need to ensure they continue bringing their business back to you.
Benefits
Increase Sales with Decor Fusion eCommerce
Provide convenience and enable customers to shop at your business anytime, anywhere, using their smartphone, tablet, or desktop computer and watch your sales and customer satisfaction rise. Decor Fusion eCommerce provides an online store that seamlessly syncs with your Decor Fusion POS system, providing automatic updates in real-time with new orders, pricing, product information, and more.
Access Products from the Industry’s Largest Sundry Suppliers
Decor Fusion’s master product database includes several of the industry’s largest paint and sundry manufacturers and distributors and automatically populates and maintains all product details in your online store. This helps ensure your online store has accurate product information including product names, numbers, images, descriptions, data and safety sheets, and pricing from multiple manufacturers.
Create a Better Customer Experience
Customers can create their own online profiles, allowing them to see special pricing, create favorites, and view their in-store and online purchase history. They can browse or search for products, review product and safety data sheets, select paint type, sheen, size and color, and add purchases to their shopping cart. At checkout, they can pay for or add their purchase to their in-house account, schedule a time and location for pickup, or choose to have products delivered. The automated communication feature keeps customers informed throughout the order and delivery process. This personalized shopping experience and convenience helps grow loyalty and increase your sales.
Maximize Efficiency with Decor Fusion Contractor Portal
Contractors can access their account information whenever they need it, including complete invoice and statement history that can be exported in PDF or Excel format. This data can be used to perform cost analyses and accurate job pricing. The history feature makes it easy to search for previously purchased products by job name, purchase order number, or product name. US-based contractors can conveniently and securely make payments on account through the portal and will appreciate gaining more control over project costs and you'll receive faster payments.
Get In Touch
Epicor has been providing productivity solutions for independent retailers for over 50 years. Learn how to streamline and optimize your business today and talk to a retail expert at 1-888-463-4700 or send us a message.