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Decor Fusion

Self-Service Portal Offers Better Convenience

Strengthen customer relationships with 24/7 account access

Creative #:	1336419303

Streamline Self-Serve Access and Boost Customer Satisfaction

Enhance the customer experience and provide customers and contractors with easy, self-serve access to their invoices, purchase history, account information, product, and pricing details. This added convenience helps reduce your staff’s workload, create more efficiencies, and provide your customers with everything they need to ensure they continue bringing their business back to you.

Couple choosing what kind of paint to buy

Benefits

Increase Sales with Decor Fusion eCommerce

Provide convenience and enable customers to shop at your business anytime, anywhere, using their smartphone, tablet, or desktop computer and watch your sales and customer satisfaction rise. Decor Fusion eCommerce provides an online store that seamlessly syncs with your Decor Fusion POS system, providing automatic updates in real-time with new orders, pricing, product information, and more.

Woman shopping online with credit card at home

Access Products from the Industry’s Largest Sundry Suppliers

Decor Fusion’s master product database includes several of the industry’s largest paint and sundry manufacturers and distributors and automatically populates and maintains all product details in your online store. This helps ensure your online store has accurate product information including product names, numbers, images, descriptions, data and safety sheets, and pricing from multiple manufacturers.

Metal tin cans with paint

Create a Better Customer Experience

Customers can create their own online profiles, allowing them to see special pricing, create favorites, and view their in-store and online purchase history. They can browse or search for products, review product and safety data sheets, select paint type, sheen, size and color, and add purchases to their shopping cart. At checkout, they can pay for or add their purchase to their in-house account, schedule a time and location for pickup, or choose to have products delivered. The automated communication feature keeps customers informed throughout the order and delivery process. This personalized shopping experience and convenience helps grow loyalty and increase your sales.

Couple shopping online for home improvement materials

Maximize Efficiency with Decor Fusion Contractor Portal

Contractors can access their account information whenever they need it, including complete invoice and statement history that can be exported in PDF or Excel format. This data can be used to perform cost analyses and accurate job pricing. The history feature makes it easy to search for previously purchased products by job name, purchase order number, or product name. US-based contractors can conveniently and securely make payments on account through the portal and will appreciate gaining more control over project costs and you'll receive faster payments.

Young architect drawing on blueprint while working on home renovation process.

Decor Fusion eCommerce and Contractor Portal Capabilities

Streamline Online Orders

Syncs with Decor Fusion Master Product Database
  • Instant Access to 20,000+ SKUs
  • Historical Purchase History
  • Automatic Price Maintenance/Synchronization
  • Automated Order Status Communications
  • Unique Customer Profiles with Special Pricing & Favorites
  • Payment Online or In-House Account
  • Order Delivery and Pick-up Options
  • Recorded Sales
  • Contractor Portal

Decor Fusion Features

Paint Tint Formula Tracking

Increase repeat business and track paint tint formula at POS using paint color and formula history so customers no longer have to save paint cans or receipts to find the right tint.

Mobile

Extend the power of your Decor Fusion system and untether your team from fixed workstations to enable them to deliver superior customer service on the spot with iOS and Android devices.

Purchase Order Processing

Streamlined PO process ensures supplier replenishment aligns with customer demands and enables you to easily manage special orders, review cost change history, item purchase history, and more.

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