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Epicor ECM Cloud Disaster Recovery

Secure, Reliable, and Always Available: Disaster Recovery Built for the Cloud

Epicor ECM Cloud—Your safeguard against downtime and data loss.

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Overview
Benefits
Capabilities
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What is it?

Epicor ECM Cloud Disaster Recovery is engineered from the ground up to ensure business continuity. Leveraging Amazon Web Services® (AWS), Epicor delivers a robust, cross-platform solution that protects your enterprise content and systems with daily backups, multi-zone redundancy, and rapid recovery capabilities. Designed for hard-working businesses, this solution is your essential partner in operational resilience.

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Benefits

Daily System Backups

Epicor backs up all virtual systems daily using AWS EBS volume snapshots, ensuring your environment is always protected.

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 30-Day Retention

Backups are retained for 30 days, including SQL databases stored in Amazon S3 and transitioned to Amazon Glacier for long-term durability.

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Rapid Recovery Time

Epicor’s Recovery Time Objective (RTO) is 8 hours or less to be fully operational, with data current to within 24 hours of an outage—minimizing disruption and maximizing uptime.

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Capabilities

Multi-Zone Redundancy

Components like Content Store, Index Servers, and SQL Servers are distributed across multiple AWS availability zones for fault tolerance.

High Durability Storage

Amazon S3 ensures 99.99% data durability by replicating objects across multiple systems.

Snapshot-Based Restoration

In case of server failure, systems are restored using previous snapshots for quick recovery.

No Extra Cost Replication

Amazon EBS volume data is replicated across servers within an availability zone at no additional charge.

SQL + Glacier Backup

SQL Server databases are backed up to Amazon S3 and transitioned to Amazon Glacier for 30-day retention and long-term resilience.

Request an ECM Demo

  1. Submit your demo request here.
  2. We'll reach out to schedule a convenient time for the demo, and ask a few questions to make sure we provide an experience tailored to your needs.
  3. You and your team sit in on a live demonstration, where we illustrate how ECM can help solve your particular business challenges.

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