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Metal Services Industry
Empowering Metal Service Centers to Compete, Innovate, and Grow with Modern ERP Solutions
Every Day is Easier with Epicor
Epicor’s productivity solutions are designed to help metal service centers and distributors overcome industry challenges by streamlining operations, improving customer experiences, and enabling growth through modern, cloud-based ERP technology. The solution eliminates information silos, enhances visibility, and supports both manufacturing and distribution needs.
Key Points:
- End-to-end ERP platform for metal services and distribution
- Drives efficiency, responsiveness, and customer satisfaction
- Scalable, modular technology for businesses of all sizes
- Supports remote work, mobile access, and eCommerce
- Attracts talent with modern, user-friendly interfaces
Benefits for Distributors
Agile Customer Experiences & Rapid Estimates
Epicor enables sales teams to deliver fast, accurate estimates and outstanding customer service, fostering loyalty and repeat business. Mobile CRM and eCommerce integration allow customers to self-serve, configure orders, and access instant pricing, enhancing convenience and satisfaction.
Improved Inventory Management
The solution provides advanced inventory visibility, planning, and forecasting tools, helping businesses maintain optimal stock levels, reduce carrying costs, and streamline warehouse operations. Features like multiple unit of measure, product attributes, and integration with nesting solutions boost efficiency.
Enhanced Workforce Engagement
Modern, mobile technology empowers employees with intelligent, collaborative interfaces, supporting remote work and automation of workflows. This not only improves business responsiveness but also helps attract and retain top talent.
Supply Chain Optimization
Epicor promotes seamless supplier collaboration, automated RFQs, and electronic change orders, enabling businesses to reduce waste, improve margins, and gain greater control over purchases through advanced analytics and supplier quality metrics.
Value-Added Services & Manufacturing Support
The platform supports complex manufacturing and field service needs, from planning and scheduling to quality metrics and workflow automation, enabling businesses to deliver value-added services that drive revenue and customer loyalty.
Challenges Solved for Metal Services Industries
With tools that attract and empower talent, Epicor addresses tight labor markets by making operations more appealing and efficient for workers.
- Modern, mobile cloud-based technology attracts and retains great workers.
- Responsive, agile interfaces available on desktops and mobile devices.
- Automation of workflows reduces redundant processes and increases business responsiveness.
With tools that attract and empower talent, Epicor addresses tight labor markets by making operations more appealing and efficient for workers.
- Modern, mobile cloud-based technology attracts and retains great workers.
- Responsive, agile interfaces available on desktops and mobile devices.
- Automation of workflows reduces redundant processes and increases business responsiveness.
Epicor’s advanced inventory management capabilities solve the challenge of balancing stock levels, reducing waste, and managing complex product attributes and certifications.
- Multiple unit of measure capabilities and product attributes for precise inventory control.
- Integration with industry-leading nesting solutions for optimized inventory use.
- Ability to manage metal remnants, track heat certifications, and test report information.
- Inventory costs can be broken down by material, labor, subcontract, or burden (freight).
The solution streamlines supply chain collaboration, automates procurement processes, and provides visibility into supplier performance, reducing costs and improving results.
- Tighter collaboration with suppliers through automated RFQs and electronic change orders.
- Supplier portals and EDI for seamless communication.
- Bulk purchasing with visibility into long-term needs increases margins.
- Buyers’ workbenches and supplier quality metrics for greater control over purchases.
Epicor automates compliance processes for regulated industries, supporting standards like Sarbanes-Oxley, ISO, ROHS, and ITAR, and ensuring traceability and strict business practices.
- Comprehensive quality suite automates compliance and traceability.
Get In Touch
Implementing a new ERP system is a complex decision and a big investment of time and resources. The last thing you want to do is choose a system that doesn’t fit your needs well, or will require constant —and costly— customization.
Contact us and learn how to navigate that journey