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The Challenges

No ability to excel with Excel

Teledyne saw major competitive advantages in providing a quick quote response time and the ability to take orders with undefined requirements. The existing quoting process required manual input into Microsoft Excel and considerable engineering review which was causing major issues. There could be numerous post-order revisions that required excessive communication between sales to the customer, and sales to engineering.

Pricing was inflexible

Teledyne offers frame agreements with its major customers that allow for individual pricing on various components. This meant sales reps had to utilize error-prone Excel files or perform calculations manually. It was increasingly difficult to release updated options into the Excel configurator and enable sales teams to know when and how to offer them.

Pricing was inflexible

The Solution

Empowered salespeople are delivering more accurate quotes, faster