Customer Success Stories

Jergens Industrial Supply

“With its JIS Express buttons, JIS has been able to reach a whole new customer demographic. We box out competitors by giving customers a reason to keep giving JIS their business—a smart, ‘sticky,’ justin-time inventory management solution that offers ultimate convenience and can scale as they grow.”

Matt Schron | General Manager, Jergens Industrial Supply (JIS)

Bracalente

“We deployed our first Epicor ERP solution back in 1998 to address purely domestic business challenges, A decade later, following global growth of the business, we extended the solution. As a result, our U.S. and Chinese operations were utilizing Epicor platforms to enable the synchronized management of procurement, planning, scheduling, and more.”

Scott Keaton,

Vice president and CFO 

Emirates Metallic Industries Company Limited (EMIC)

“We wanted a solution that is specifically designed to fit the unique needs of the SMB manufacturing sector. Based on my research and discussions with industry peers—including other Epicor customers in the region—I was convinced that Epicor ERP ticked that box,”

Mohammed Alkolak, ERP manager|EMIC

Cladtek Holdings Pte Ltd

"Epicor made a huge effort to understand our individual business needs—giving us the confidence that it was able to implement the system in line with our specific requirements. The user-friendly interface and adaptability of the Epicor ERP system were also appealing to us, as user adoption is critical to the success of the project"
Paul Montague, director of Cladtek Group

Biu Chun Watch Hands & Parts Manufacturers Limited

“Staff often needed to review the requirements of individual customers
manually—something that consumed significant amounts of time. Modifying
these documents required considerable effort—Just one mistake could have
grave production consequences,”

Michael Mok, Chief Financial Officer | BCWH

Cox Hardware and Lumber

Epicor Eagle N Series software merges everything we’ve bought and built to date, enabling intelligent, timelier and ultimately more profitable decisions. The Eagle N Series solution ‘brings to life’ Compass analytics because it puts useful analytics into employees’ hands.
Virgil Cox, Owner | Cox Hardware and Lumber

Abatix

“We realized then that we needed a system that was adaptable and flexible,” said Eric Pargmann, operations manager for Abatix. “The technology FACTS was built on was too outdated and couldn’t keep up with our needs.”

Eric Pargmann, Operations Manager | Abatix

Crystal Jade

Founded in 1991, Crystal Jade is a Michelin-starred culinary group that offers speciality dining concepts—ranging from fine dining and casual dining restaurants, to speciality bakeries. One of the most prominent restaurant chains in Asia Pacific, the Singapore-based group owns and operates more than 120 outlets in 30 major cities across the region.

AC Brothers

Epicor ERP provides us with an easy-to-use, single dashboard with visibility of various data points in the company. There's so much valuable information that comes back from the machines on the shop floor that used to be wasted. Now, the management team can review it to make better business decisions.

Gaurav Chandra | Managing Director  | A.C. Brothers

Rexam Corporation

"Before the mold opens Mattec MES tells us whether the product is good or bad. That translates into a better product for our customer, because we're actually building in the quality rather than inspecting it."
Mitch Stein, Plant Manager | Rexam Corporation

Aimtron

The Epicor ERP system helps us integrate business acquisitions effectively. It has reduced the time it takes to transition acquired businesses in terms of configuration, implementation, and training. We can get a newly acquired business integrated at group level and ensure it is up and running in 30-45 days.”
Patel, CIO | Aimtron

Hallmark Building Supplies Inc

"We need to leverage new technology to support greater efficiency, responsiveness, and customer service. Epicor ERP has helped us do all this and more."

Todd Lienke | Vice President of Technology | Hallmark Building Supplies, Inc.