Prophet 21 CRM tools allow you to access information quickly and efficiently, so you can streamline your day-to-day processes while improving customer service
“Our sales managers love that the CRM functionality allows them to see performance, opportunities, etc., all in one report or portal...The top sales manager is the biggest advocate. Prophet 21 saves him hours of preparation time in collecting data.”
The Prophet 21 Mobile Sales system is a browser-based application that works on tablets and other mobile devices. Satisfy customer needs with anytime, anywhere sales order entry and account access, and improve productivity by giving account visibility to your sales team and remote staff wherever they have an Internet connection.
Download Fact SheetProphet 21 contact management goes beyond maintaining customer addresses and phone numbers to actually track customers’ buying habits so you can anticipate their needs.
Track lead and sales progress by defining opportunities, setting sales stages, and employing rich analytics to measure pipelines.
For your existing customers, track and manage issues, on-time deliveries, and tasks. You can also identify at-risk customers and prevent lost sales with customer buying trend analysis.
Increase your customer base at a minimal cost.
Epicor Virtual Agent (EVA) is intelligence personified for Epicor systems across industries Users have the answers right at their fingertips when they have the questions, anytime, anywhere on their devices—no need to navigate menus, no need to wait to access the full Prophet 21 application. Automate mundane tasks such as looking up a contact or inventory information with a voice or text command.
Tell us about your unique goals and challenges so we can show you why Epicor software is a better fit. Contact us by phone, chat, or email. If you’re an existing customer, please log in to EpicCare.