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Epicor for Care

Aged care management software from Epicor supports compliance & quality care. Streamline operations with our solutions & empower teams using reliable ERP tools.

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Streamlining Care with Integrated Solutions

As the Australian aged care industry faces increasing pressures from legislative changes, growing demand, and a need for efficient care delivery, the future of aged care depends on proactive adaptation. Senior Living provides a tailored ERP solution that helps providers streamline operations, manage compliance, and support resident-centric care across residential, community, and retirement living.

Helping care providers:

  • Streamline operations for quality care
  • Simplify compliance with changing regulations
  • Efficiently manage care funding
  • Boost efficiency with integrated systems
  • Improve care with mobile-friendly tools

30%
Yearly demand growth for home care

$338.5 million
Government three-year investment in aged care workforce

173%
Projected increase in aged care workforce by 2050

200 minutes
Required care time per day for aged care workers

eBook: A New Era for Australian Aged Care

The 2020s have reshaped aged care in Australia. Providers faced the dual impact of the Royal Commission reforms and a global pandemic, each a major challenge on its own. Combined with funding pressures, rising competition, and changing consumer expectations, the sector experienced unprecedented disruption, prompting some providers to exit the market.

As we enter the new rights-based Aged Care Act, now is the time to prepare your organisation to make crucial strategic decisions for the ‘Aged Care 3.0’ era.

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Unlock your organisation’s unique ability to meet the needs of a dynamic aged care market.

Download the 2025 Guide to Agile Aged Care

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Benefits for Care Providers

Specialised for Enhancing Aged Care in Australia

Epicor Senior Living is tailored specifically for the Australian aged care sector, aligning with local legislative requirements and industry standards, it empowers providers to efficiently deliver high-quality patient-centric care. Supporting regulatory methodologies around:

  • Compliance with Australian Aged Care Quality Standards.
  • Streamline claims with built-in integration to government funding portals.
  • Supports AN-ACC funding model for financial optimisation.
  • Enables personalised care planning under Consumer Directed Care (CDC) guidelines.
  • Manages incident reporting per Serious Incident Response Scheme requirements.
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Delivering Quality Personalised Care

Epicor Senior Living delivers personalised, quality care through a fully integrated system tailored to each resident's unique needs, enhancing care precision and resident satisfaction in Australian aged care facilities.

  • Integrates care and financial management for personalised care planning.
  • Maintains comprehensive profiles for tailored resident care.
  • Can sync with clinical systems for updated, personalised treatments.
  • Adapts billing to individual financial and care requirements.
  • Manages resident feedback to continually enhance care quality.
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Secure, User-Friendly, and Efficient Aged Care

Boost operational efficiency with a single unified solution for optimising aged care. Senior Living handles marketing, administration, client relations, procurement, document management, and finances. Streamline workflows, minimize manual tasks, and enhance productivity, empowering your team to concentrate on delivering superior care.

  • Manage all aspects of care from a single user-friendly interface
  • Automate Medicare claims and funding adjustments
  • Compliance and privacy with secure, comprehensive document management and data protections
  • Adapts to various care scenarios with flexible, accurate billing processes
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Integrated Compliance Management

Stay ahead of legislative changes with Epicor Senior Living offers robust compliance features and built-in integrations with government funding portals, enabling providers to stay ahead of legislative changes. Our solution adapts swiftly to new regulations, automates compliance reporting, and maintains secure, accurate records. By simplifying regulatory adherence and automating funding processes, Epicor helps your organisation avoid costly penalties, accelerate cash flows, and maintain high standards of care. This ensures you remain compliant while focusing on providing exceptional care to your residents.

care couple in couch using tablet.

Overcoming Challenges in Aged Care with Senior Living

Navigating Regulatory Compliance & Changes

Centralised tools simplify compliance management, making it easier to access key documents and automate reporting processes. Stay up to date with evolving Australian legislation using integrated compliance features.

Managing Flexible and Accurate Billing Processes

Tailored for aged care, it streamlines billing by managing diverse payment structures like daily fees, deferred fees, and split billing, enhancing accuracy and reconciliation of funding.

Addressing Financial Management Pressures

Financial management systems simplify billing and fund reconciliation, helping aged care providers manage diverse funding sources and ensure accurate, timely financial operations across residential and community care settings.

Personalising Care for Patient Expectations

Resident management capabilities store comprehensive client data, allowing providers to offer personalised care. Use real-time data to make informed decisions and meet the growing demand for individualised services.

Integrating Technology for Efficient Operations

Seamless integration with clinical care, medication management, and other systems ensures smooth client record management. Automate routine processes and reduce manual tasks to enhance operational efficiency and care delivery.

Managing Rising Costs and Operational Efficiency

Procurement and resource management tools optimise purchasing and asset tracking. Automate billing and resource allocation to minimise costs while maintaining high service standards across care operations.

Real-Time Data Access and Actionable Insights

With robust data insights and reporting tools, providers can access real-time performance metrics, improving decision-making and enabling data-driven care management.

Adapting to New Funding Models and Care Packages

Manage Support at Home and CHSP packages, facilitating seamless service delivery, funding adjustments, and reporting meeting the needs of Australia’s aging population.

Scalable, Flexible Deployment Options

Cloud-based architecture and composable software solutions enables providers to scale their services, facilities, or care packages as needed. This flexibility ensures that the system evolves with the organisation's growth, supporting adaptability, agility, and business continuity.

Overcoming Workforce Shortages

Streamline fostering and resource allocation, so that care staff are efficiently deployed. Automate schedules and manage workforce needs quickly to maintain service quality in high-demand periods.

Scaling Infrastructure and Facilities Management

Facilities management tools help track maintenance, equipment, and accommodations across multiple sites. As organisations grow, these tools support expansion and optimisation of care facilities.

Every Day is Easier With Epicor

Easier with Epicor reflects the voices of our customers and subject matter experts to demonstrate how our industry-specific solutions and knowledgeable teams simplity, enhance, and redefine day-to-day processes in ways that matter to hardworking businesses around the globe.

Easier doesn't cut corners. Easier opens doors.

Care mature couple hugging

Is Your Aged Care Software Ready for What’s Next?

To deliver quality care while staying efficient and compliant, aged care providers need software that does more than tick boxes. The right platform should support your operations from clinical care to compliance, finances to resident experience, and everywhere in between. It must be built for your needs, ready to scale, and able to evolve with ongoing reform. Discover what modern aged care software should look like—and how to assess whether your current tools are helping or holding you back.

Care senior woman relaxing in bed

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