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Epicor for Community Care
Deliver quality patient-centric care with smart, compliant, and scalable software tailored for community care.
Tailored for Community Care Providers
Community care providers face unique challenges in coordinating mobile staff, scheduling, and managing real-time updates across dispersed locations. They require solutions that streamline caregiver dispatch, ensure secure client data management, and support compliance with industry regulations, all while addressing the complexity of in-home services.
- Simplify rostering with travel optimisation
- Manage compliance with legislative changes
- Enhance client satisfaction with seamless operations
- Streamline billing and financial management
- Provide secure mobile workforce access
Benefits for Community Care Providers
Specialised for Enhancing Aged Care in Australia
Epicor Senior Living (SL) is designed specifically for the unique needs of community care providers in Australia. It supports the management of personalised care plans, compliance with local regulations, efficient rostering, and seamless coordination of mobile workforces, ensuring that in-home care services are well-organised and adaptable.
- Facilitates service planning under Consumer Directed Care guidelines
- Centralised access to all client and care data
- Manages billing, adjustments, and unspent fund calculations
- Supports rostering based on staff availability and client preferences
- Streamlines care package delivery and reporting with mobile access
Efficient Community and Home Care Operations
Senior Living offers community care providers comprehensive solutions for managing client care plans, coordinating workforce logistics, handling complex billing tasks, and integrating compliance with Australian standards. It helps efficiently handle administrative and operational challenges across various locations, maintaining accuracy and security throughout.
- Coordinate home care services with real-time scheduling tools
- Automated billing processes with adjustments for rate changes
- Mobile access for caregivers to update tasks and records remotely Simplifies business processes and data management with a configurable workflow engine
- Streamline billing, adjustments, and fund tracking
Integrated Compliance Management
Stay aligned with evolving regulations in community and home care. Epicor Senior Living integrates with government funding portals to help automate tasks like claims submissions and reporting for programs such as HCP and CHSP. It also streamlines documentation and supports accurate record-keeping. Epicor Solutions assist organisations in managing complex regulations and maintaining efficient reporting, enabling care providers to focus on daily operations.
Is Your Aged Care Software Ready for What’s Next?
To deliver quality care while staying efficient and compliant, aged care providers need software that does more than tick boxes. The right platform should support your operations from clinical care to compliance, finances to resident experience, and everywhere in between. It must be built for your needs, ready to scale, and able to evolve with ongoing reform. Discover what modern aged care software should look like—and how to assess whether your current tools are helping or holding you back.
Unlock your organization’s unique ability to meet the needs of a dynamic aged care market.
Download the 2025 Guide to Agile Aged Care
Overcoming Challenges in Community Care with Senior Living
Compliance with Services Australia and legislative changes is supported through automated reporting and real-time updates, ensuring adherence to evolving regulations. The system offers flexible scheduling tools that handle absences or changes in client needs, adjusting care delivery based on resource availability and real-time updates.
Automated billing simplifies management of funded and non-funded care packages, including HCP and CHSP. It handles rate adjustments, unspent fund calculations, and automates billing updates for accurate financial records
Real-time rostering tools schedule caregivers based on location, skills, and availability, while mobile access allows staff to update and manage tasks remotely.
Comprehensive care planning tools allow providers to tailor services to individual client needs, enabling a client-centric approach with personalised scheduling and preferences. A single, integrated client record follows the individual throughout their care journey, ensuring consistent data access and supporting continuity across various services.
Secure content and document management features protect sensitive client data, ensuring compliance with privacy standards and reducing the risk of breaches.
Integration with clinical, medication, and other systems supports efficient client record management. Automating routine processes and claims submissions simplifies operational tasks and helps manage funding for HCP and CHSP programs.
Automates resource allocation by scheduling caregivers based on location, skills, and client preferences, while allowing for easy adjustments due to absences or changes.
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