Epicor Senior Living

Advanced business intelligence tools are essential for real-time, actionable insights, driving smarter decisions and continuous performance optimisation across marketing, sales, and operations. inventory. Key capabilities include:

• Operational Reports/Dashboards
• Descriptive Analytics (Business and Financial User Reporting/Dashboards)
• Diagnostic Analytics (Scorecards/KPIs, Financial Planning)
• Predictive Analytics (Forecasting)
• Data Warehousing
• Role-Based Analytics and Business Intelligence
• Mobile Business Intelligence

Improve financial management by aligning with Australian legislative changes, sync with government funding resources, managing diverse billing setups, and facilitating accurate financial reconciliations. Key capabilities include:

• General Ledger
• Financial Planning
• Accounts Receivable
• Credit and Collections
• Accounts Payable
• Rebates
• Tax Connect
• Cash Management
• Asset Management
• Advanced Financial Reporting

Streamline resident management from admission to departure, integrate with clinical care systems and manage bonds, trust accounts, and funding efficiently. Key capabilities include:

• Resident Information
• Admission, Transfer, and Departure Management
• Trust Accounting
• Bond/RAD Management
• Online Claiming
• AN-ACC Funding Management
• Clinical Care Integration

Refine billing across care settings, simplify Medicare claims, and align expected funding with actual receipts, enhancing financial operations in Australian aged care. Key capabilities include:

• Independent Living
• Aged Care Billing
• Expected Funding
• Funding Reconciliation
• Bond Retention
• Deferred Management Fees
• Community Care Billing
• Payment Reconciliation

Manage service contracts, warranties, and maintenance efficiently. Senior Living helps providers deliver personalised care with advanced case management and automated field services for tailored care with every client.

Key capabilities include:

• Service Management
• Service Contract and Warranty Management
• Food/Catering Production Services
• Case Management
• Maintenance Management
• Field Service Automation

Enhance operations with robust content management tools including scanning, secure storage, and DocuSign. Streamline AP automation, manage forms efficiently, and optimise workflows to improve reporting and document management. Key capabilities include:

• Scanning and Storage
• DocuSign
• Packages
• AP Automation
• Forms
• Workflow
• Reporting

Empower community care offerings with comprehensive tools that can optimise service delivery, financial management, and staff coordination-all tailored to meet the unique requirements of home-based care programs.

Key capabilities include:

• Package and Programs
• Service Generation
• Timesheet
• Period and Service Billing
• Budgeting DC Reporting
• Rostering
• Mobility
• Support at Home Scheme Enabled

Elevate customer relationship management in aged care with PRODA-certified solutions, facilitating effective contact, waitlist, and marketing management, while optimising lead handling and case management for superior care experiences. Key capabilities include:

• PRODA Certified
• Contact Management
• Waitlist Management
• Marketing Management
• Lead and Opportunity Management
• Case Management
• Care Experience Platform

Experience efficient accommodation and unit management, streamlined maintenance scheduling, and precise equipment tracking to enhance facility operations. Key capabilities include:

• Accommodation/Unit Management
• Maintenance Management
• Equipment Tracking

Utilise resources efficiently with robust purchase management, streamlined requisition and approval processes, and effective supplier relationship management.

Key capabilities include:

• Purchase Management
• Requisition and Approval
• Supplier Relationship Management

Efficiently plan and manage resources, control costs, and ensure accurate billing. By streamlining project workflows, Senior Living helps optimise operational efficiency so you can focus on delivering high quality care.

Key capabilities include:

• Project Planning and Analysis
• Project Generation
• Project Billing
• Resource Management
• Contract Management
• Planning Contract
• Time Management
• Expense Management

Maintain high standards of accountability, manage risks effectively, and ensure regulatory compliance. With integrated tools, providers can streamline reporting, security, and environmental management, making it easier to prepare for audits.

Manage operations across multiple locations, currencies, and languages. With robust multicompany and master data management capabilities, Senior Living can support seamless scalability and global efficiency. Key capabilities include:

• Multicompany Management
• Multicurrency Management
• Global Multisite Management
• Multilingual Data Management
• Master Data Management
• Scalable, Distributed Deployment
• Global Engines

Senior Living offers flexible deployment options, including public cloud and on-premises, allowing seamless transitions. Its secure, scalable cloud infrastructure enhances collaboration with user-friendly automation and a modern interface, boosting productivity. Key capabilities include:

• Mobile, Browser-Based Experience
• Flexible Deployment (Cloud, On-Premises, Hybrid)
• Epicor Automation Studio, Powered by Workato: iPaas + Automations
• Epicor Collaborate
• Enterprise Search
• Epicor Learning
• Epicor Enterprise Content Management (ECM)
• Business Workflow Automation

Boost accountability, track time and attendance, and grow your business with smart rostering solutions.