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Epicor for Retirement and Independent Living

Overcome administrative burdens and enhance satisfaction with efficient, integrated tools for independent living communities.

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Tailored for Residential Care Providers

Each day, you work to make residents feel valued and cared for, wherever they call home. Behind the scenes, you also need to manage compliance and operational efficiency.
The right software streamlines routine tasks by automating workflows, simplifying care coordination, and supporting accurate record-keeping. Providers can stay focused on delivering care while the right tools handle daily operational processes:

  • Centralise clinical assessments and incident reporting
  • Automate staff scheduling and resource management
  • Support compliance with evolving regulations
  • Streamline medication management and care planning
  • Simplify facility-based operational tasks
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Benefits for Residential Care Providers

Purpose-Built for Residential Care

Designed specifically for Australian Residential Care, Epicor Senior Living supports staffing, compliance, and financial operations. With integrated support for government systems like PRODA, Aged Care Web Services (B2G), and AN-ACC Funding Management, the solution helps providers stay current with legislation while streamlining operations to meet both resident needs and regulatory requirements.

  • Tailored to residential care facility needs
  • Allows you to adapt quickly to regulatory changes without disruption
  • Integrates finance, procurement, and resident records in one system
  • Customisable reporting with real-time data for better decision-making
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Delivering High-Quality, Personalized Care

Epicor Senior Living helps residential providers coordinate care so each resident receives support matched to their health and wellness needs. Centralised assessments, resident profiles, and compliance records keep teams aligned while reducing time spent on administrative tasks. Real-time visibility into caseloads streamlines work, enabling staff to spend more time with residents.

  • Automates routine assessments and statutory reporting
  • Supports detailed care documentation
  • Enhances incident management and response
  • Scales for multi-site growth and evolving care models
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Efficient Residential Care Operations

Operational efficiency is a key focus for residential care providers, and this software addresses the need for streamlined workflows in day-to-day management. With powerful integrations and automation capabilities, Senior Living increases productivity so you can focus on people instead of paperwork.

  • Simplify funding and billing with AN-ACC, Medicare, and RAD/DAP automation
  • Integrated with government systems
  • Tools to optimise clinical and administrative tasks
  • Manage operations across locations with real-time oversight
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Integrated Compliance Management

Compliance is core for residential care. Epicor Senior Living standardises documentation, claiming, and reporting to meet Australian requirements. By reducing manual steps and keeping records in one place, teams lower risk, respond faster to audits, and keep attention where it belongs: on residents and care delivery.

  • Secure, centralised record-keeping for compliance
  • Simplified billing and funding processes (RAD, DAP, Medicare claiming)
  • Integrated regulatory reporting and financial management
  • Role-based access, audit trails, and secure data control
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Is Your Aged Care Software Ready for What’s Next?

To deliver quality care while staying efficient and compliant, aged care providers need software that does more than tick boxes. The right platform should support your operations from clinical care to compliance, finances to resident experience, and everywhere in between. It must be built for your needs, ready to scale, and able to evolve with ongoing reform. Discover what modern aged care software should look like—and how to assess whether your current tools are helping or holding you back.

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Unlock your organization’s unique ability to meet the needs of a dynamic aged care market.

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Care Guide to Aged Care

Overcoming Challenges in Residential Care with Senior Living

Managing Complex Resident Expectations and Services

Organizations can streamline the delivery of personalised care services, from housing to recreational activities, ensuring seamless integration and enhancing the overall resident experience while meeting rising demands.

Handling Complex Regulatory Compliance Requirements

Complying with Australian residential care regulations is challenging. Integrated compliance features track legislative changes, automate reporting, and manage data for regulatory submissions.

Coordinating Resident Care Plans and Assessments

Ensuring each resident's care plan is accurately maintained is crucial. Centralised tools provide a single view of care plans, clinical assessments, and care delivery documentation for efficient management.

Managing Staff Scheduling and Retention

Staffing demands are high in residential care. Automated rostering tools help schedule shifts based on staff availability, expertise, and resident needs, improving staff allocation and reducing manual scheduling tasks.

Simplifying Care Management and Incident Reporting

Managing medication administration and incident reports can be complex. Integrated systems streamline medication tracking and automate incident reporting to ensure compliance and documentation consistency.

Handling Complex Billing for Care Services

Managing billing for residential care, including funding and private payments, requires robust tools. Automated billing processes support financial management by tracking payments, rate adjustments, and government claims.

 
Improving Resident Care Quality and Personalization

Delivering personalised, high-quality care is a top priority. Care management systems enable the customisation of care plans based on resident preferences, improving the overall care experience.

Integrating Clinical Systems and Resident Records

Maintaining accurate, up-to-date records for each resident is vital. Centralised record management integrates clinical assessments, medication plans, and resident history to provide a seamless view of care.

Enhancing Operational Efficiency and Documentation

Residential care operations involve managing complex workflows and documentation. Tools that streamline operational tasks help reduce administrative burdens, allowing staff to focus more on care delivery.

Navigating Funding Processes and Claims Management

Simplify claims management and billing with integrated tools that support accuracy and transparency. Providers can manage multiple funding streams, automate subsidy claims, and maintain clear financial reporting that meets resident and funder needs. 

Business Applications

Epicor Senior Living

Streamline operations and personalise care with our industry-leading aged-care solution.
Automation Studio

Automate workflows, integrate apps, and empower teams with Epicor Automation Studio, powered by Workato.
Epicor Financial Planning and Analysis (FP&A)

Create quick and accurate financial statements, reports, budgets, plans, and forecasts—in the cloud or in Excel.
Epicor Content Management (ECM)

Epicor ECM enterprise content management simplifies document management with business process automation tools that help teams work smarter and more efficiently.

Get in Touch

 

Bring us your questions. Tell us what's working and what's not. We'll work with you to curate the right solution for your aged care organisation.

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