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Epicor for Residential Care

Deliver quality patient-centric care with smart, compliant, and scalable software designed for Australian residential aged care.

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Tailored for Residential Care Providers

Each day, you work to make residents feel valued and cared for, wherever they call home. Behind the scenes, you also need to manage compliance and operational efficiency.
The right software streamlines routine tasks by automating workflows, simplifying care coordination, and supporting accurate record-keeping. Providers can stay focused on delivering care while the right tools handle daily operational processes:

  • Centralise clinical assessments and incident reporting
  • Automate staff scheduling and resource management
  • Support compliance with evolving regulations
  • Streamline medication management and care planning
  • Simplify facility-based operational tasks
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Benefits for Community Care Providers

Purpose-Built for Residential Care

Designed specifically for Australian Residential Care, Epicor Senior Living supports staffing, compliance, and financial operations. With integrated support for government systems like PRODA, Aged Care Web Services (B2G), and AN-ACC Funding Management, the solution helps providers stay current with legislation while streamlining operations to meet both resident needs and regulatory requirements.

  • Tailored to residential care facility needs
  • Allows you to adapt quickly to regulatory changes without disruption
  • Integrates finance, procurement, and resident records in one system
  • Customisable reporting with real-time data for better decision-making
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Delivering High-Quality, Personalised Care

Epicor Senior Living helps residential providers coordinate care so each resident receives support matched to their health and wellness needs. Centralised assessments, resident profiles, and compliance records keep teams aligned while reducing time spent on administrative tasks. Real-time visibility into caseloads streamlines work, enabling staff to spend more time with residents.

  • Automates routine assessments and statutory reporting
  • Supports detailed care documentation
  • Enhances incident management and response
  • Scales for multi-site growth and evolving care models
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Efficient Residential Care Operations

Operational efficiency is a key focus for residential care providers, and this software addresses the need for streamlined workflows in day-to-day management. With powerful integrations and automation capabilities, Senior Living increases productivity so you can focus on people instead of paperwork.

  • Simplify funding and billing with AN-ACC, Medicare, and RAD/DAP automation
  • Integrated with government systems
  • Tools to optimise clinical and administrative tasks
  • Manage operations across locations with real-time oversight
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Integrated Compliance Management

Compliance is core for residential care. Epicor Senior Living standardises documentation, claiming, and reporting to meet Australian requirements. By reducing manual steps and keeping records in one place, teams lower risk, respond faster to audits, and keep attention where it belongs: on residents and care delivery.

  • Secure, centralised record-keeping for compliance
  • Simplified billing and funding processes (RAD, DAP, Medicare claiming)
  • Integrated regulatory reporting and financial management
  • Role-based access, audit trails, and secure data control
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Is Your Aged Care Software Ready for What’s Next?

To deliver quality care while staying efficient and compliant, aged care providers need software that does more than tick boxes. The right platform should support your operations from clinical care to compliance, finances to resident experience, and everywhere in between. It must be built for your needs, ready to scale, and able to evolve with ongoing reform. Discover what modern aged care software should look like—and how to assess whether your current tools are helping or holding you back.

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Unlock your organization’s unique ability to meet the needs of a dynamic aged care market.

Download the 2025 Guide to Agile Aged Care

Care Guide to Aged Care

Overcoming Challenges in Residential Care with Senior Living

Managing Complex Resident Expectations and Services

Organizations can streamline the delivery of personalised care services, from housing to recreational activities, ensuring seamless integration and enhancing the overall resident experience while meeting rising demands.

Staying Compliant Amid Evolving Regulations

Adapt swiftly to legislative changes with tools designed to simplify compliance management, allowing organisations to maintain high-quality care without operational disruptions or added complexity.

Balancing Financial Operations and Transparency

Simplify the management of multiple funding streams and billing processes with solutions that provide clear financial transparency, ensuring efficiency while meeting resident and funding body needs.

Coordinating Multi-Site Operations and Resources

Manage multiple facilities and coordinate resources effectively with integrated systems that provide real-time tracking, consistency, and a high level of service across all community locations.

Coordinating Multi-Site Operations and Resources

As demand grows, leverage scalable systems that allow expansion of services and infrastructure without increasing operational complexity, supporting both small and large-scale organisations efficiently.

Safeguarding Resident and Financial Data

Secure resident and financial data with robust, compliant solutions that offer enhanced security features, protecting sensitive information while ensuring easy access for authorised personnel.

Optimizing Facility and Asset Management

Manage and maintain residential care facilities more efficiently with systems that provide real-time monitoring, helping providers track property conditions and support high living standards.

Navigating Funding Processes and Claims Management

Simplify claims management and billing with integrated tools that support accuracy and transparency. Providers can manage multiple funding streams, automate subsidy claims, and maintain clear financial reporting that meets resident and funder needs. 

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