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Stay Cool When the Market Heats Up
Grow your HVAC business with technology that lets your technicians work more efficiently, deliver personalized service, and keep customers longer.
Get the Competitive Edge in a Rapidly Changing Industry
HVAC distributors need to adapt quickly to handle day-to-day challenges plus the added pressures being placed on the industry. From economic uncertainty and new regulations to a growing list of customer and contractor demands, you must continuously improve service efficiency, control costs, and ensure that you never miss a sales opportunity.
- Give time-challenged contractors more personalized service
- Equip your sales team to sell innovative solutions like high-end HVAC and smart devices
- Accurately forecast sales as your business mix shifts
- Grow repeat business and lifetime customer value
Gain the Flexibility to Meet Your Cost Control and Customer Satisfaction Goals
Satisfy Seasonal Demand Without Missing a Beat
As an HVAC wholesaler, you’re working to exceed customer expectations in an industry that changes hourly, daily and with the seasons. Epicor solutions help you meet your business goals with advanced seasonal inventory control, so you can meet demands and turn items before they go out of season.
Connected Systems for Connected Supply Chains
Your critical business areas work more efficiently when they work together. Epicor solutions for HVAC distributors span the front counter, sales office, warehouse, back office, and support, so you connect better with your customers and their supply chains.
- Integrated quoting and order management
- Customer- and contract-specific pricing
- Integrated eCommerce
- Direct integrations with customers via EDI
A Cost-Effective Path to New Business Capabilities
Epicor HVAC distributor software can be deployed on your servers or in the cloud. By deploying in the cloud, you have access to a constant stream of software updates—helping you bring new capabilities and value-added services into your business. In addition, these innovations do not require large, up-front investments.
Challenges Solved for HVAC Distribution
Use your purchasing history to predict future demand. Drill into the details in your sales data. Explore different scenarios for your business.
Run your operations at peak efficiency, from the front-office counter to the warehouse to the customer jobsite. Turn CapEx into OpEx by migrating to a cloud-base solution.
- Order management
- Wireless warehouse management
- Inventory management
- Serial number tracking
- Comprehensive rebate management
Your sales team wants to focus on customer relationships and mastering new products, not keying in orders. With Epicor, they can complete the entire order entry process from one screen—whether working at the counter, remotely via a mobile computing device or laptop, or over the web.
- Streamlined order management
- Mobile sales software
- eCommerce for customer self-service
Running your business in the cloud eases the burden on your in-house IT staff, since you don’t have hardware and software to monitor, maintain, patch, and update. More importantly, it protects your business from costly downtime caused by system issues or an ever-growing flood of cyberattacks.
- Best-practice security measures at every level of the application
- Ongoing cybersecurity monitoring and protection
- Redundant data centers