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Other Materials

Epicor BisTrack Cloud ERP Services Specification (Single Tenant)

For single tenant SaaS or hosting-based services offerings supplied by Epicor applicable to Epicor BisTrack

(Updated December 17, 2017)

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Epicor BisTrack Cloud ERP Services Specification - Azure Single Tenant

For Azure single tenant services offering supplied by Epicor applicable to Epicor BisTrack

(Updated November 11, 2022)

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Epicor LumberTrack Cloud ERP Services Specification - Azure Single Tenant

For Azure single tenant services offering supplied by Epicor applicable to Epicor LumberTrack

(Updated November 11, 2022) 

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Epicor Service Level Agreement and Services Specification for SaaS Services and Hosting Services

For Software as a Service (SaaS) and hosting-based services supplied by Epicor (excludes single tenant SaaS or hosting based services offerings applicable to Kinetic)

(Updated August, 2022)

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Epicor Business Associate Supplement

For use when Epicor is engaged as a Business Associate under HIPPA.

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Epicor Controlled Release Agreement

For use with control release products or services furnished on an evaluation basis

(Updated January 9, 2020)

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Epicor Cloud ERP Services Specification (Single Tenant)

For single tenant SaaS or hosting-based services offerings supplied by Epicor applicable to Kinetic. (Updated April 25, 2020)

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Product Specific Terms and Third Party Applications Terms

Find product-specific terms and descriptive information for select Epicor products.

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Acceptable Use Policy

For Software as a Services (SaaS), application management and/or other managed services Products offered by Epicor or its suppliers online

(Updated February 21, 2023)

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Data Authorization – For Shops Participating In The SiriusXM for Shop Customers Program

Authorizes Epicor to collect certain data in connection with a SiriusXM for Shops Customer program. 

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