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Epicor BisTrack

Epicor BisTrack

Built for Building Supply

Name: Epicor BisTrack
Brand: Epicor

ERP software purpose‑built to combat rising costs, strengthen supply chains, address labor shortages, stay competitive, and protect against cyber threats.

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Overview

Benefits

Industries

Capabilities

Resources

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WHAT IS EPICOR BISTRACK?

Built for Building Supply. Trusted by Thousands.

BisTrack is the industry leading, browser based ERP that unifies your entire business on a single platform to maximize profits, streamline operations, and deliver complete visibility across every aspect of your business.

Purpose built for building suppliers, BisTrack supports your business end to end with industry specific capabilities, powerful automation, and seamless integrations that help you increase productivity, reduce costs, improve margins, strengthen security, and scale with confidence.

Promotional graphic stating “30% average sales growth for Epicor customers,” contrasted with “less than 1% for non‑Epicor customers,” with a note about 15% location growth

Cloud Hosted • Browser-based • 99% Retention Rate

Secure Cloud Hosting

BisTrack in the Cloud offers the same user experience as BisTrack but with your data on Microsoft Azure, a leading cloud platform. Cloud hosting enhances data security, reduces IT costs, improves disaster recovery, and provides top-notch support, all while eliminating the hassles of managing on-premises servers.

Browser-Based Accessibility

BisTrack Web is BisTrack's new browser-based interface. It allows easy access to BisTrack from any computer or tablet with an internet connection. BisTrack Web's enhanced accessibility, optimized user interface, and additional functionality make it easier than ever to update critical information, streamline your operations, and improve efficiency.

Developed by Industry Experts

Unlike generic solutions, BisTrack is specifically designed for the building supply industry. Developed by experts and supported by a strong team, it provides a comprehensive solution for your operations. Our users consistently find immense value, reflected in our outstanding 99% retention rate and placement in the Gartner quadrant.

Benefits

Increase Productivity

Enhance User Experience: Empower your team with a browser-based interface that prioritizes accessibility and ease of use.
Boost Delivery Efficiency: Use AI to optimize routes for your fleets to help minimize delays and improve delivery accuracy.
Maximize Warehouse Throughput: Streamline picking, counting, and receipt running using BisTrack's mobile warehouse applications. Helping you reduce errors and improve inventory management.
Drive Sales Team Performance: Unlock sales growth with faster quoting and better communication.
Accelerate Project Delivery: Shorten the sales cycle, reduce errors, and increase productivity throughout the entire project lifecycle.

Strengthen Security and Scalability

Improve Data Protection: Boost data security with cloud hosting on Azure. Benefit from integrated firewalls, intrusion detection, and advanced encryption.
Ensure Business Continuity: Minimize downtime with advanced disaster recovery on BisTrack in the Cloud.
Simplify User Access: Utilize SSO, MFA and Epicor Identity to reduce unauthorized access, streamline onboarding and expedite log-ins.

Maximize Profits and Achieve Operational Excellence

Predict and Prevent: Leverage operational data to identify and resolve issues before they impact your business.
Maximize Inventory ROI: Reduce overstock and eliminate stockouts, boosting profitability through enhanced visibility and predictive forecasting.
Minimize Errors: Automate data capturing, reduce entry time, and improve data quality.
Streamline Collaboration: Connect employees, builders, and contractors on a single platform for improved communication and project coordination.

St building worker truck build supply pr

Epicor Ecosystem, Integrations, and AI

Discover Epicor Solutions: Explore Epicor's wide range of integrated business applications to address your unique business needs.
Integrate Effortlessly: Directly connect to multiple external software solutions with advanced APIs that help you create a seamless workflow.
Access AI: Use AI-powered integrations to manage complex and detailed operations such as inventory optimization, data capturing, managing your fleet and more.

BisTrack Excels in These Industries

Paneling and Laminates

DIY Stores

Doors and Joinery

Timber Merchants & Sawmills

Key Capabilities

Mobile Warehouse Applications

Unleash the power of your warehouse, yard, and store staff with BisTrack Mobile Warehouse Applications. Mobile-first solutions that eliminate the need for clipboards, delays, and redundant data entry.

Delivery and Dispatch

BisTrack Journey Planner simplifies the critically important tasks of delivery scheduling, vehicle selection, and manifest creation.

Order Management

Empower your outside sales team with the essential tools they need to drive success and elevate performance.

Business Intelligence and Analysis

Get clear insights into your building supply business. Easily monitor performance, dive into your data, and take action to improve your bottom line.

Outside Sales Management

The more you know about your customers, the better you can anticipate their needs. BisTrack helps you connect sales, marketing, dispatch, and accounting staff to customer data.

Financial Management

Accounting tasks just got easier, more accurate, and more worthwhile. BisTrack synchronizes operations and financial data in real time from multiple branches, so you can compare metrics and overall performance.

Manufacturing and configuration

BisTrack empowers manufacturers with a robust suite of capabilities encompassing production order management, integrated product configurators, flexible pricing models, and optimized manufacturing schedules.

Efficient Transactions and Workflows

BisTrack streamlines the entire order lifecycle by automating pricing, order entry, inventory management, fulfillment, delivery, and financial workflows to help businesses work faster, reduce errors, and improve operational efficiency

Extensibility Tools / API’s

The BisTrack API empowers building suppliers to connect BisTrack with external applications, making it easy to automate workflows, and unify in-store and online sales.

Field Scheduling

Manage orders, schedule crews, and deliver services with precision.

BisTrack Resources

eBooks and White Papers

More eBooks and White Papers

Success Stories

Corp manager handshake with new employee

Videos

Webinars

Partners

LBM Journal

ABMDA

Home Hardware

Powering Home Hardware Members with Epicor Solutions

Blogs

“The business intelligence that Epicor delivers is very good. Epicor BisTrack has facilitated a consistent year-over-year growth rate of 9% since we implemented it over a decade ago.”

Steve Dodson
CIO | Dodson, Wholesale Lumber Co.

“Simply by using Epicor the way it was designed has delivered impressive gains. Sales dollars are up 7% year-over-year. We have reduced overtime by roughly $25,000 and are significantly under budget for payroll—even after the new hires and giving every single employee a raise. These are unheard of numbers.”

Adam Bartlett
Data Systems Manager | Arnold Lumber Company

“For years, we used a home-grown system, but we recognized we had to make a change to stay competitive. Epicor was a provider we initially reached out to, and we instantly realized that Epicor BisTrack software was a powerful system-the support was impressive and it was an industry leader. We selected the BisTrack solution to help us maintain successful and growing operations.”

Patrick Goebel
President | Star Lumber & Supply Co

“There's little doubt in my mind that we've picked up margin and efficiency using the Epicor BisTrack solution, but the quality of the service we can give our customers has also been greatly enhanced.”

Joel Russell
VP and COO | Millard Lumber

Unlock Advanced Capabilities

Add‑ons

Extend BisTrack with add-on tools you can unlock to support unique workflows and growth goals.

Integrate BisTrack with external systems and custom apps with BisTrack API

Schedule crews, jobs, and resources more efficiently with Field Scheduling

Manage rental inventory, contracts, and billing using BisTrack Rentals

Prioritize your most profitable customers with Customer Stratification

Epicor Business Applications

Integrate Epicor‑developed applications that deliver deep capabilities with a seamless, native BisTrack experience.

Modernize financial operations and controls with Epicor Financials

Improve budgeting, forecasting, and scenario planning using Epicor FP&A

Optimize inventory planning and replenishment through Epicor IP&O

Simplify payments and improve cash flow with Epicor Payments

Improve warehouse accuracy, productivity, and execution using Epicor WMS

Empower frontline workers with digital guidance and training with Acadia

Unlock real-time insights, dashboards, and data-driven decision-making with Epicor Grow BI

Modernize document storage, search, and governance using Epicor ECM AP Automation

Integrated Software Partners

Supercharge BisTrack with trusted third‑party integrations.

Automate AR workflows and speed collections with AR Assist

Reduce AP effort and improve accuracy using AP Assist

Improve estimating accuracy and speed bids with TradeTek

Automate workflows across systems without heavy coding through Automation Studio

Reduce tax complexity and ensure accurate sales with Epicor Tax Connect

Optimize routing, scheduling, and last‑mile delivery execution with Trimble

BisTrack’s WMS integration

Epicor WMS uses bar coding and wireless technology to maximize control and productivity. The system takes your warehouse staff through their daily activities step by step, eliminating errors and driving efficiency in all warehouse and yard operations.

Learn More

See how BisTrack helps building supply businesses streamline operations, improve efficiency, and boost profitability across every department—from production scheduling and job costing to inventory accuracy and customer service.

Fill out the form now to get a personalised demo tailored to your business goals and processes.

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