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Cloud ERP That Keeps You Covered

The #1 trusted ERP for Building Suppliers is now available in the cloud for greater security, efficiency, and peace of mind.

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On-Prem Hosting Is Holding You Back

When your ERP depends on on-premises infrastructure, hardware failures, cyber threats, and limited backups can quickly become business disruptions. 

  • Downtime brings business to a halt: Hardware failures can stop critical operations and drain productivity.  
  • Unexpected IT costs hit hard: Emergency repairs and server replacements drain resources and derail planning.  
  • Cyber threats put your data on the line: Security gaps can expose your business to attacks and costly recovery.  
  • Limited backups put your data at risk: Incomplete protection can lead to longer outages and permanent data loss. 

Why Move to BisTrack in the Cloud?

BisTrack in the Cloud reduces the cost, risk, and IT burden of on-premises infrastructure while preparing your business for what’s next. 

  • Keep your business running — Greater reliability and resilience help minimize disruption.
  • Strengthen your protection — Enterprise-grade security, backups, and disaster recovery.
  • Lower hardware costs — Reduce ongoing infrastructure expenses.
  • Be ready for what’s next — Stay positioned for AI and the latest BisTrack innovations.
  • Refocus your IT team — Spend less time on infrastructure and more time on the business.

Benefits

Simplify IT and Slash Costs

Migrating to the cloud means you can finally leave behind the unexpected expenses and headaches of on-premises hardware. Free up your team and budget for growth, not repairs. With BisTrack in the Cloud, you get the peace of mind that comes with simplified IT management and predictable costs.

  • Say goodbye to server purchases or maintenance contracts
  • Get predictable subscription pricing instead of surprise repair bills
  • Reduce your IT staffing needs for infrastructure support
  • Cost certainty from day one: Ascend with Epicor offers a fixed‑fee migration path with predictable costs.

Fortify Your Security

Protect your business from modern cyber threats with advanced cloud safeguards. BisTrack in the Cloud leverages multi-factor authentication, encryption, and continuous monitoring to keep your data safe and your reputation intact.

  • Multi-factor authentication that blocks over 99.9% of attacks
  • Data encrypted in transit and at rest
  • Continuous monitoring by Epicor security experts
  • Regular vulnerability testing to stay ahead of threats
  • Always‑on cloud oversight: Epicor’s Cloud Reliability Center monitors and safeguards your environment 24×7

Maximize Reliability and Continuity

Keep your system up and running, even when the unexpected happens. BisTrack in the Cloud delivers robust disaster recovery and reliable backups, so your business can weather any storm.

  • 99.7% guaranteed uptime for your ERP system
  • Daily backups stored in multiple secure data centers
  • Rapid disaster recovery restores service in hours
  • Automatic failover minimizes disruption
  • Predictable recovery planning: 8‑hour RTO / 2‑hour RPO targets help you plan for outages with confidence

Grow Without IT Roadblocks

Expand your business without major IT investment or delays. The cloud makes it easy to add users, locations, or capabilities as your business grows.

  • Add users or branches in minutes
  • No costly hardware upgrades required
  • Flexible resources to match your growth
  • Seamless integration with third-party tools

Stay Effortlessly Up-to-Date

Never fall behind on updates or security patches again. BisTrack in the Cloud keeps your ERP modern and protected, automatically, so you can focus on your business, not your software.

  • Automatic upgrades and patches mean—no manual updates
  • Always access the latest features and enhancements
  • Epicor handles all system updates behind the scenes
  • Set yourself up for success with BisTrack’s upcoming AI features
  • Get optimal performance on BisTrack’s browser‑based interface

Your Cloud Journey

Security, Compliance, and Data Sovereignty

Protect your business with enterprise-grade security and cloud infrastructure you can trust.

  • Microsoft Azure hosting with enterprise-grade security and reliability
  • Global compliance support for regional and industry requirements
  • Data residency options to help meet local data sovereignty needs
  • Built-in backup and disaster recovery for business continuity
Move to the Cloud with Confidence

Epicor provides the expertise, proven processes, and guidance to help you transition to BisTrack in the Cloud with confidence.

  • Comprehensive migration assessment of your environment, data, configurations, and integrations
  • Proven migration tools and processes to reduce risk and minimize business disruption
  • Expert testing and go-live guidance through validation, deployment, and launch
  • Personalized onboarding to help your team become productive quickly
Flexible Integration and Modernization

Modernize your technology while preserving the integrations that matter most.

  • Customization assessment to identify what to retain, modernize, replace, or retire
  • BisTrack API compatibility for most existing integrations
  • Third-party application connectivity with leading business solutions
  • Future-ready architecture that supports continued innovation
Remote Access and Mobility

Enable secure access to BisTrack from virtually anywhere. 

  • Browser-based access without the need for traditional desktop deployments
  • Consistent user experience across supported devices and locations
  • Mobile-friendly capabilities for office, warehouse, and field teams
  • Secure remote connectivity backed by Epicor Identity and cloud security
Training and User Adoption

Help your users build confidence and maximize productivity. 

  • Personalized onboarding tailored to your business and team
  • Epicor University courses for continuous learning and skill development
  • Self-service knowledge resources including articles, videos, and documentation
  • Ongoing education opportunities to help users get the most from BisTrack
Customer Success and Support

Partner with Epicor for long-term success beyond implementation. 

  • Dedicated Customer Success Manager to provide personalized guidance  
  • Epicor Support Portal access for case management and issue resolution
  • Expert technical support from experienced product specialists
  • Continuous optimization guidance to help maximize your investment 

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