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Hardscapes

Brick, Block, Stone and Masonry Supply

BisTrack, the #1 trusted ERP provider for the building supply industry, delivers a purpose-built solution to empower businesses in the hardscape (including brick, block, and stone) sectors for optimal efficiency and profitability.

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Overview
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How BisTrack Addresses Industry Needs

The hardscape sector faces unique hurdles, from managing diverse units of measure (UOMs) and the complexities of lot traceability, to high freight costs on imported materials and the logistical challenges of large, staged deliveries.   Generic ERP systems often fall short in addressing these specific challenges. BisTrack stands apart as a specialized solution, designed to integrate and streamline operations for hardscape businesses. 

Construction of a new staircase and terrace

BisTrack’s cloud-first approach, advanced browser capabilities, and 99% customer retention rate demonstrate our unwavering commitment to delivering exceptional value for our users.

Browser-Based Accessibility

BisTrack Web is BisTrack's new browser-based interface. It allows easy access to BisTrack from any computer or tablet with an internet connection. BisTrack Web's enhanced accessibility, optimized user interface, and additional functionality make it easier than ever to update critical information, streamline your operations, and improve efficiency.
Developed by Industry Experts

Unlike generic solutions, BisTrack is specifically designed for the building supply industry. Developed by experts and supported by a strong team, it provides a comprehensive solution for your operations. Our users consistently find immense value, reflected in our outstanding 99% retention rate.

Benefits

Optimized Profitability & Growth

  • Protect and enhance your profitability through dynamic pricing strategies and accurate cost calculations. 
  • Implement flexible pricing rules for various customer segments and maintain healthy margins. 
  • Leverage CRM and Market Basket analysis to identify cross-selling opportunities and boost sales with promotions. 
  • Cultivate stronger customer relationships and establish a strong online presence with customer self-service tools. 
Details of stone steps

Streamlined Operations & Logistics

  • Streamline your logistics operations to reduce costs and enhance customer satisfaction. 
  • Utilize intelligent route planning to optimize delivery paths and monitor vehicle weight capacities. 
  • Offer flexible delivery charge options to cater to diverse customer needs.  Precisely calculate true landed costs by allocating freight expenses. 
Retaining wall in residential area

Maximized Financial Performance & Unparalleled Visibility

  • Ensure you receive the full value of manufacturer incentives, directly improving your cost of goods sold.
  • Effortlessly track and manage complex manufacturer rebate programs, automating the process to minimize errors. 
  • Gain real-time insights into your operations with powerful business intelligence tools for comprehensive reporting. 
  • Monitor key performance indicators across all operational areas to identify trends and make proactive adjustments. 
construction tiles for laying paths and roads

Future-Ready & Accessible Technology

  • Benefit from accessible, reliable, and secure technology designed to support your business's long-term success. 
  • Enjoy the accessibility and flexibility of BisTrack Web from any location.
  • Experience the reliability and security of cloud hosting on Microsoft Azure.  Stay ahead with continuous updates and technological advancements. 
Builder worker laying on the granite cobblestone sett

Capabilities

Precise Inventory Management

Track inventory across multiple units (tons, pallets, square feet) and gain full lot traceability with Product Batches. Order entry images help counter staff quickly identify the correct stone, paver, or aggregate, reducing mispicks and improving customer satisfaction in high-volume yards.
Flexible Unit of Measure Conversions

Easily convert between weight, volume, and area-based units, essential for quoting and selling bulk hardscape materials like gravel, sand, and flagstone.

Integrated Scale Management

Connect to multiple scales for accurate weighing of bulk materials at the yard. This ensures precise billing and inventory updates, especially important for high-turnover products like crushed stone and mulch.

Sophisticated Landed Costing

Capture freight and handling costs across multiple purchase orders to maintain accurate margins on heavy, high-cost materials commonly used in hardscape projects.

Optimized Dispatch & Delivery

Plan efficient delivery routes, check truck weight limits, and reduce fuel costs, critical for transporting heavy loads to residential and commercial job sites.
Project-Based Order Fulfillment

Support long-term landscaping and construction projects with Call-off Orders and multiple jobsite delivery addresses, ideal for phased deliveries of pavers, retaining walls, and other hardscape materials.
Outside Sales Tools

Equip reps with mobile tools to quote, place orders, and manage customer relationships from the field, whether they're visiting contractors, job sites, or landscape architects planning large-scale hardscape installations.
Rebate Tracking for Vendor Incentives

Track earned rebates from manufacturers and distributors to ensure full incentive capture, especially valuable when stocking seasonal or promotional hardscape products.

Hardscapes Resources

Success Stories

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Discover BisTrack’s Full Potential

Explore the BisTrack product page for a deeper look at features, customer success stories, and more.

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See how BisTrack helps building supply businesses streamline operations, improve efficiency, and boost profitability across every department—from production scheduling and job costing to inventory accuracy and customer service.
Fill out the form now to get a personalised demo tailored to your business goals and processes. 

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