Skip to main content

Australia's Leading Aged-Care Software Solution

Get powerful features designed for independent living, residential, and community care organizations in Australia.


Analytics & Reporting Integrated Financials Client Management Procure-to-Pay Projects & Facilities Document Security Integration and Compliance

Analytics & Reporting

Better Decisions Based on Data

You want the confidence that comes from making sound decisions based on solid data. That’s why Epicor SLS gives you extensive reporting and performance management tools around sales, marketing, purchasing, and inventory.

  • Add efficiencies to daily tasks and forecasting
  • Eliminate timely, error-prone manual processes
  • Integrate Epicor Data Analytics for interactive dashboards and visual analysis

Integrations Financials

Manage Billing and Funding All In One Place

Financial clarity with a 360-degree view across all aspects of your care organization: it’s possible. And Epicor designed a solution that understands the nuances of billing and funding management in the aged care industry.

  • Centralized accounting for planning, cash-flow management and collections
  • Real-time and historical data
  • Control over credit management process and accounting periods

Client Management

Support a Focus on Individual Needs

When you get right down to it, aged care is about supporting individuals as much as communities. And Epicor SLS was designed with that in mind. Data insights help you deliver the right care and services to the right individuals, instead of blanket solutions.

  • Maintains detailed resident information
  • Access a single client record for each resident, throughout their entire aged care journey


Save Time and Money with Digital Processing

This is about full cost control before any purchase takes place. Procure-to-Pay helps you secure the right products and services from the right supplier at the right price.

  • Automated contract management and digital requisitions
  • Reduce direct spend
  • Minimize time spent on purchase order matching
  • Automatic invoice transfer to SLS Financials for final posting and payment

PIMBRIC Framework

Projects & Facilities

Control Costs and Track Progress

You need to plan and manage facility projects while controlling costs. You also need a way to ensure high returns on capital investments. SLS provides the tools and insights to optimize the health and value of capital assets.

  • Track projects, equipment, service and maintenance
  • Track facilities improvements
  • Plan and manage contracts, time, billing and expenses around projects

Document Security

Control Access and Improve Collaboration

Aged care services rely on people, processes, and documentation. SLS helps you improve productivity and collaboration with simple, secure cloud-based document storage.

  • Eliminate physical document storage and free up resources
  • Manage content for capture, storage and destruction
  • Build interdepartmental collaboration
  • Improve content visibility for responsive decision-making

Integration & Compliance

Connect with Key Solutions And Resources

Maximizing efficiency means staying connected. Processes need to align and link to Australia’s unique funding structure. You also need access to essential external solutions. Epicor SLS was designed just for you.

  • Integrates with third-party clinical care and medication management solutions
  • Complies with Australian legislation for the aged care industry
  • Enables online claims with Medicare


Epicor Senior Living 2023.2 Release Available Now

On 31 October 2023, we released Epicor Senior Living 2023.2. This latest update delivers new and improved functions supporting our customers to grow, be more productive, and respond better to today’s care challenges.

Release Highlights

The key enhancements and benefits of our latest release of Epicor Senior Living are below:

Epicor Residential Care

  • 24/7 Nursing and hotelling supplements — The two new supplements have been released in earlier patches and functionality includes calculation of the new supplements and also funding reconciliation with the new payments statement formats.
  • Bond / RAD refund report changes — Both Bond and Refundable Accommodation Deposit (RAD) reports now include additional analysis for payments overdue but not made at the time of running the report.
  • Bond / RAD Aged Care Financial Report (ACFR) reports — New Bond / RAD reports as per ACFR format have now been included. A dashboard type functionality allows both detailed and summary reports to be run.
  • Co-sharing improvements – Accommodation dashboards now display details of both primary and co-share residents and client records indicate co-sharing for both residents.

Epicor Automation Studio Improvements

  • Senior Living (SL) Connector now supports custom methods, business activity queries (BAQ) and functions.

Epicor Community Care

  •  More user experience (UX) browser based screens – A majority of Community Care screens are now available in the new browser based UX format.
  • “One-off” purchase improvements — Budget entry allows entry of one-off Purchases and automatic creation of service line in Service Plan and entry of actual purchase cost without creation in rate tables.
  • Care plan enhancements — Multiple goals can be linked to an issue. Ability to individualise and print issues and goals in a care plan.
  • Allocate internal visits to external suppliers — Schedulers are able to transfer internal jobs to external suppliers to deal with internal resource unavailability.
  • More rostering improvements — Key new features added to the rostering and the carer mobility software including
    • Offline mobility
    • Master roster improvements
    • Configurable tiles
    • Audit trail
    • Flexible resource filtering

Ease of Upgrade

The upgrade process is greatly simplified for care organisations already on the Senior Living 10 platform. There is no need to step through each release, just upgrade to the latest version. For example, you can move directly from SLS 10.1.500 to Senior Living Release 2023.2 in one go. Please remember that only customers on the latest release version of their Senior Living software will benefit from those added functionalities and improved workflows.

Proud Member

Get in Touch

Bring us your questions. Tell us what's working and what's not. We'll work with you to curate the right solution for your aged care organization.

Fields with an * are required

Epicor values your privacy. Website terms and conditions.