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Eagle eCommerce

Engaging Your Customers With 24/7 Retail

Grow your business and reach the world with a connected online shopping experience that never stops.

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Overview
Benefits
Features
Resources

A Complete eCommerce and eBusiness Solution

Attract more buyers and offer them limitless shopping opportunities wherever and whenever with your own online eCommerce website. It’s quick and easy to launch an Epicor iNet eCommerce site, enabling you to start selling online 24/7. Your inventory syncs with the Eagle system and customers will have full access to product information, helping ensure they can buy with confidence anytime, anywhere.

  • Launch your own customer-friendly online storefront and attract more customers
  • Offer additional ways to buy your products and increase sales and repeat business
  • Provide commercial customers with robust self-service capabilities and enhanced customer service.
Explore Features
eBook: The Omnichannel Retailer Fact Sheet: iNet eBusiness Suite Fact Sheet: iNet Customer Access Fact Sheet: iNet Order Entry More resources
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Build Your Online Storefront Quickly and Affordably

Propel your business forward and launch your online storefront with a low upfront investment. Shoppers can easily use keyword searches to find what they want to purchase, add it to their shopping cart, and check out with their preferred payment method. A transaction is automatically created within the Eagle system, so you don’t need to re-enter the sale—this efficiently keeps the tracking of your sales and inventory data in one system.

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Increase Sales and Improve Customer Service

Deliver a consistent, connected customer experience online, on the go, or in-store. Offer convenient services like Buy Online/Pickup or Return in Store, curbside pickup, local delivery, and special promotions. Enhance your customers’ online shopping experience with a website design that fits their preferred device, making it easier for shoppers to see and purchase the products you sell.

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Provide Self-Service Capabilities to Your On-Account Customers

Give your customers the convenience of self-service capabilities to securely access all the information they need for making prompt payments on invoices, statements, and purchase orders. They can readily access bids, estimates, orders, and more anytime and from their own preferred device. This means fewer inquiries for your staff to field, quicker access to the information customers need, and quicker payments received on accounts.

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Essential Features

Storefront Creation

Website building and maintenance tools let you create your own online storefront. Built-in integrations between your Eagle system and your online store sync to keep your inventory accurate. The responsive design automatically sizes your website to fit whatever type of device your customer is using to shop.

Product Catalog Listings

Set up user-friendly navigation using the eCatalog, with features that let you include icons, thumbnails, PDFs, and manufacturers' logos on the site. Customize your categories and price lists for everything you offer online. Add images and descriptions at multiple levels of product hierarchy, and set up shopping lists to guide customer purchase patterns.

Checkout Capabilities

The familiar shopping cart, checkout system, and integrated credit card processing enable a smooth checkout process. Generate automated emails for abandoned carts, urging customers to complete their purchases. Customers can buy online/pickup in store (BOPIS) or with item-level shipping rules, products can be shipped while still protecting margins.

Commercial Customers

Automated account association links customers’ online and in-store accounts. Customers can access their account invoices, statements, and orders for jobs. They can make payments on account and manage their authorized-to-charge list along with setting up buyers lists, watch lists, and more. Real-time pricing and stock information is accessible for orders and quotes.

“It was the easiest choice, because it was a straightforward transition and Epicor Eagle was a good match for our business. Epicor Eagle really fits how a retail organization actually runs, from top to bottom.”
  • Don Grier
  • IT Manager at Farwest Sports
“From 2018 to 2022, gross sales have increased 40%. Epicor enabled that success in part by leveling the playing field so that we can effectively compete with the big box stores while still maintaining our family-run approach. The effort that Epicor makes to stay up-to-date on innovation keeps us ahea...”
  • Matt Stueck
  • Vice President at Suburban Lawn and Garden

Powerful Extensions

Eagle eCommerce Resources

Success Stories

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