Weston Nurseries Flourishes with Retail Management Solution from Epicor

Austin, Texas August 02, 2018

Fourth-generation lawn and garden business improves margins with Epicor Eagle N Series software

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced today Weston Nurseries is leveraging the Epicor® Eagle N Series® retail management solution to efficiently track and maintain inventory and improve margins, while enriching the customer experience.

Started in 1923, Weston Nurseries is a fourth-generation lawn and garden business that provides the widest selection of hardy plant material available in New England. In order to meet the needs of today’s customers, the business added hard goods products over the years. To keep up with all the movement of inventory, Weston Nurseries chose to implement new technology from Epicor to smoothly operate the business.

  • "We selected the Epicor Eagle solution mainly because of the robust reporting and inventory capabilities. This technology transition has helped us convert the business from a production-driven business model to a buy-and-sell business model in all of our stores. Epicor has allowed us more possibilities for growth."
  • - Peter Mezitt, President, Weston Nurseries

Increased accuracy and improved efficiency

In order to make good decisions, businesses must first gain a clear understanding of where they stand today and what lies ahead. Weston Nurseries uses Eagle N Series software and the Epicor Compass™ application to gain clear and reliable information—in real time—for decisions that improve business results.

“An example of how we run Compass software is with our loyalty program,” added Mezitt. “If we want to know how our loyalty program is doing in terms of how many people are signed up, how often they purchase, or what they purchased, all we have to do is simply run a report, and those details are at our fingertips. We love how simple our loyalty program is now, and it has helped us gain about $100,000 in margin improvements over our prior loyalty program—where we used points that converted monthly. The program gives customers coupons on their receipts that they can use instantly—much more gratifying to peoples’ fast-paced lifestyles and need for instant gratification. We’ve seen a nice uptick in loyalty conversions since we switched over.”

“The Eagle N Series business system is a great fit for retailers in the lawn and garden industry with a concentrated selling season,” said Sandi Thomas, vice president, retail product marketing, Epicor Software. “Based on feedback from our customers, Eagle N Series is applauded in the market as an easy-to-learn and easy-to-use tool, which helps retailers such as Weston Nurseries win in today’s competitive market by growing sales, improving margins, and increasing efficiency to support their overall business growth strategies.”

To learn more about the Weston Nurseries story, view the case study here.