United Medical Supply Company Unleashes Growth with Epicor Prophet 21

Austin, TX March 21, 2018

Medical supply and device distributor drives growth with Epicor solution


Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced United Medical Supply Company has chosen the award-winning Epicor® Prophet 21® software as its new enterprise resource planning (ERP) solution to better source and track inventory and provide value to customers. 

United Medical Supply provides medical supplies, equipment, furnishings, housekeeping, laundry, linen, and textiles solutions for the post-acute care community. The company was founded on the principles of delivering high-quality products, competitive pricing, and unmatched service that can only be expected from a local supplier.

United Medical Supply prides itself on its service and providing value to its customers. The company’s previous ERP system was not meeting their business needs, and they began searching for a new solution that could better source goods, track products, create quotes, and provide value to new and existing customers.

  • “Having Prophet 21 CRM linked through everything makes it a one stop shop for customer service. Epicor Prophet 21 software is a night and day difference compared to what we have today. Our service goes above and beyond, and now we have software that will help us become more efficient and provides us with the resources to become more competitive.”
  • - Anthony Fidram, President, United Medical Supply

Driving private label growth with industry-specific software

United Medical Supply’s previous system involved many manual processes, required third party applications, and had invoicing issues. With Prophet 21 software, processes are automated and everything will be included under one solution. The Prophet 21 solution will help better track and supply the company’s private label of chemical and paper supplies. “We will now be able to better focus on vertical growth and market growth,” said Fidram. “We have our own private label, and Prophet 21 software will allow us to better track inventory, look at trends to see how product growth is occurring, and improve fill rates—resulting in more satisfied customers. We’re going to benefit much more than the average user right out of the gate and be able to see a lot of quick gains.”

“The Epicor Prophet 21 solution is a proven success for distributors of all sizes, and the software is becoming more powerful and valuable to companies that need a one-stop shop for their services,” said Tony Corley, senior product marketing manager, Epicor. “Prophet 21 software offers a combination of features and functionality that can accurately streamline processes. Pricing, inventory and even quoting becomes automated reducing time consumption.”

About Epicor Prophet 21

Leveraging a half-century of distribution industry knowledge and expertise, Epicor Prophet 21 software is an end-to-end distribution solution offering deep functionality—from open ecommerce platforms to mobile sales and field services, wireless sales counters and warehouses, advanced inventory management, and customer optimization tools. Visit the Epicor Prophet 21 solution hub to learn more.

About Epicor

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.

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Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.