Jason Taylor

Head of Global Support


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Jason Taylor is a highly accomplished customer service executive with an extensive services and sales background as well as expertise in leading large global teams. He brings more than 20 years of experience to his role as Senior Vice President, Recurring Revenue where he is responsible for all recurring revenue for Epicor making up almost 80% of all of Epicor’s revenue. He has over 25 years of experience in developing policies and leading global teams that protect and grow revenue.

Taylor is based in the Epicor Bensalem office in Philadelphia. He previously served as Epicor’s Senior Vice President of Global Support where he was responsible for driving the company’s customer-centric mission to continually improve and champion our customers’ support experience. Prior to joining Epicor in 2018, Taylor lead Epicor’s Customer Success Management and Support Services at Oracle. During his career with Oracle he was responsible for over $2 billion in revenue for support renewal sales and services whilst running an organization of customer service managers, support sales representatives, and a global operations staff, to ensure continuous delivery of top-quality service.

Taylor served as Assistant Dean of the Law and Economics Center at George Mason University School of Law, and attended the University of Connecticut for his undergraduate studies.