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Join us for  Making Initial Customer Contact Using AI Technology

Providing fast responses to customer enquiries has become a critical requirement, with research suggesting customers expecting a response to their enquiry within 10 minutes. Utilising AI technology can help achieve this by understanding the content of the request, allowing a quick response to the enquiry and providing the information needed in a human manner.

During this 1 hour webinar we will cover:

  • Using Automation Studio to utilise AI technology within Kinetic
  • Product demo
    • Connecting Outlook and Open AI
    • Using AI to interpret customer emails
    • Using AI to generate a meaningful response
  • Q&A

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