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Delivering the Whole Package for Your Customers
Increase profitability by giving your staff the tools to serve customers better and tackle the complexities of your business.
Loyal Customers Demand Flawless Operations
For paper and packaging suppliers, service and speed are the name of the game. You need to stay in sync with your customers’ operations and anticipate their needs. Your software solutions must be ready to adapt as your industry faces new business realities:
- A growing number of SKUs as customers seek more innovative and sustainable packaging options
- More customization and more customer-specific pricing options
- Value-added services from design to warehouse management
An ERP System That’s Packaged for Distribution Businesses
Deep Industry Expertise
Your team of subject-matter experts are on top of packaging industry trends—ours have been working with paper and packaging distributors for more than 50 years. We understand how your business operates so you can focus on how it innovates. Our industry expertise explains why Epicor has five times more second-time ERP buyers than the industry average.
Streamlined Order-to-Cash Cycles
Epicor provides integrated solutions that make your business operations faster and more efficient. Whether orders come in on the web, through EDI, over the phone, at the front counter, or during an in-person sales call, you eliminate errors from manual efforts. Epicor connects all the critical areas of your business—from sales to inventory management to finance.
- Integrated quoting and order management
- Flexible inventory replenishment
Strong Business Insights
With consistent access to your business data, it’s easier to gain the insights you need to sell more, control costs, and stay ahead of the competition. Create customized, interactive dashboards to analyze the data inside your business systems and make informed strategic decisions.
- Identify customer missed buys and cross-sell opportunities
- Design the right replenishment strategies
- Identify pricing issues faster to take corrective action
Challenges Solved for Paper and Packaging Distributors
You need simple processes for sales teams and customers to place correct orders, even as the number of SKUs grows. With Prophet 21, your sales team can complete the entire order entry process from one screen at the counter or on mobile devices in the field. Customers benefit from the convenience of placing their own orders through an eCommerce site or EDI.
- Suggestions for accessory items and substitutions
- Mobile sales software
Your customers expect pricing that fits their business needs. With so many options and value-added services available, pricing an order can get complicated. Epicor solutions let you implement the pricing structures that you need to win more business.
- Customer-specific and contract-specific pricing
- Pricing based on the margin of the last sale
A single packaging order may ship over time. Delivery dates can vary from item to item or even within an item—requiring distributors to ship specific items or quantities on specific dates. Prophet 21 Software allows you to handle these types of orders directly in Order Entry.
- Manage release dates at both the order and line levels
- Automate inventory allocations for scheduled orders
Choose from multiple inventory replenishment methods—including Order Point Order Quantity (OPOQ), Min-Max, Economic Order Quantity (EOQ), and Order Up-To—to minimize your carrying costs and improve cash flow. Use different replenishment methods for different sets of items.
Your customers expect you to operate continuously. As your business grows, you need reassurance that your ERP scales with you without interruption. Epicor Prophet 21 Cloud empowers you to expand while satisfying your customers’ high expectations.