How to Future-Proof Your Business with the New BisTrack 202X

Is your business keeping up with the pace of technological change? In a shifting marketplace, building suppliers are feeling the pressure from every direction. Economic uncertainty, labour shortages, rising costs, supply chain disruption, cybersecurity threats, and growing customer expectations are reshaping how distributors operate.

For many BisTrack Release 3.9 customers, upgrading to the latest BisTrack Release 202X may feel like a major undertaking. It’s true that there is always a learning curve with newly updated solutions; however, modernisation today is less about replacing what works and more about protecting your business for the future. 

During our recent webinar, The New BisTrack, Epicor experts shared why modernising your ERP is one of the most practical investments you can make for your business — not only to benefit from the latest innovations, but also to strengthen security, improve productivity, and stay competitive.

Why Modernisation Is No Longer Optional in Distribution

Recent IDC research highlights the growing challenges across the distribution industry, everything from geopolitical uncertainty to changing workforce skill demands. Yet despite these looming potential obstacles, only 13% of distributors consider themselves fully prepared for the digital future.

It’s time to fully acknowledge the train coming full-speed down the track. Businesses that delay digital transformation often experience disconnected processes, frustrated employees, dissatisfied customers, and increased exposure to cybersecurity risks. Fortunately, modern ERP systems help organisations respond more quickly to change while providing the foundation for future technologies such as artificial intelligence and advanced analytics. Smart companies seek solutions that continue to keep pace with customers, suppliers, and market demand.

Top Benefits

• Strengthens protection against evolving cybersecurity threats.
• Creates a stronger foundation for AI and future technologies.
• Improves operational agility during changing market conditions.
• Helps maintain a competitive edge in a changing industry.

Easier Navigation and Easier Adoption With BisTrack Web 

One of the most visible improvements in BisTrack Release 202X is BisTrack Web. Designed with a modern browser-based interface, it delivers a cleaner, more intuitive user experience while preserving the familiar business processes users already know.

Employees can securely access BisTrack from virtually anywhere using a web browser on desktops or tablets. Navigation requires fewer clicks, making everyday tasks faster and reducing training requirements for new users. Embedded learning resources further simplify onboarding, while configurable dashboards provide users with information tailored to their role. 

The latest releases also introduce innovations such as embedded AI capabilities, enhanced order management, improved route planning, expanded API integration, and greater configuration flexibility. These enhancements help employees work more efficiently as they provide better service to customers. 

Top Benefits

• Modern, intuitive interface that accelerates user adoption.
• Browser-based access for greater flexibility and mobility.
• Faster navigation that improves daily productivity.
• Built-in innovation through AI, APIs, and continuous enhancements.

One Connected Business Means Greater Visibility Epicor Financials - update

Managing operational data and financial information within separate systems often creates duplication, delays, and unnecessary complexity. Epicor Financials helps eliminate those challenges by providing a fully integrated financial management solution alongside BisTrack.

Because both applications share the same modern user experience, employees can move between operational and financial tasks without learning an entirely different system. Finance teams benefit from integrated general ledger, accounts payable, financial reporting, budgeting, forecasting, and planning capabilities. 

The result is greater visibility across the organisation, improved financial control, and faster access to reliable information that supports better business decisions.

Top Benefits

• Consistent user experience across operational and financial systems.
• Improved financial visibility and reporting.
• Reduced manual processes through tighter integration.
• Faster adoption with familiar workflows and navigation.

Upgrading Doesn't Mean Starting Again - update

Perhaps the biggest misconception surrounding BisTrack Release 202X is that moving from Release 3.9 requires a complete ERP re-implementation.

In reality, the migration follows a proven, repeatable upgrade methodology developed by Epicor Consulting Services. Rather than rebuilding your business system from scratch, the process modernises your existing environment while preserving the data, configurations, and business knowledge you have built over many years. 

The upgrade begins with a secure backup of your current environment before automated tooling performs the transformation. Validation and quality assurance are completed before customers review the upgraded system and decide when they are ready to go live. Throughout the project, your live production environment remains protected, allowing day-to-day operations to continue with minimal disruption.

This structured approach significantly lowers project risk, giving organisations confidence that their valuable business information will remain intact.

Top Benefits

• Proven upgrade methodology that reduces project risk.
• Preservation of existing business data and configurations.
• Minimal disruption to daily business operations.
• Automated validation provides predictable project outcomes.

What is the Long-Term Value of Modernising with BisTrack? 

Moving to BisTrack Release 202X means more than accessing new features. It positions your business on a modern platform that continues to evolve through regular updates and ongoing innovation.

Modern SaaS infrastructure reduces the burden of managing servers and infrastructure, delivering enhanced resilience and stronger security. As a result, internal IT teams spend less time maintaining systems and more time supporting strategic business initiatives.

Instead of facing another major upgrade several years from now, organisations gain continuous access to improvements that help them remain competitive as technology evolves.

Top Benefits

• Modern SaaS platform with continuous innovation.
• Reduced IT administration and infrastructure costs.
• Enhanced resilience and cybersecurity protection.
• Faster access to future product enhancements.

Looking Ahead with Confidence - update

Remember, modernising your ERP does not mean replacing everything that already works. Rather, it means having the wisdom and foresight to protect your existing investment with the tools necessary to meet tomorrow’s challenges. 

BisTrack Release 202X preserves your business knowledge, delivers a modern user experience, strengthens security, and creates a platform that continues to evolve with your business. Instead of a disruption, reframe this upgrade as a practical step towards building a more resilient, productive, and future-ready organisation. 

Ready to Explore Your Options?

Every business has its own priorities, timelines, and operational requirements. If you're currently running BisTrack Release 3.9 and would like to understand what an upgrade could look like for your organisation, speak with your Epicor Account Manager.

They can discuss your current environment, explain the available migration options, and help you identify the approach that best supports your business goals.