INDUSTRY INSIGHTS REPORT 2023
How Enterprises Elevate Performance With Modern ERP
Decision-makers in the make, move and sell economy continue to elevate their businesses through growth and diversification. In our 2023 annual research, we asked leaders at enterprise businesses with over $250 million in revenue what they seek in a new ERP solution and when migrating to cloud ERP. Compare their perspectives with small to midsize businesses and discover how the right ERP partnership can boost organizations of all sizes.
The ERP market grew to 49.3 billion USD in 2022, with an expected rate of cloud adoption of 71% in 2023.
"Public cloud spending, competition to rise in 2023," Tech Target, January 9, 2023
An Enterprise Perspective
We surveyed 1,350 technology decision-makers at enterprise businesses with over $250 million in revenue to gain insight into their views on ERP solutions. The respondent profile:
By Geography
74%
US
19%
ANZ
7%
UK
By Industry
Automotive
9%
Building Supply
14%
Care
2%
Distribution
17%
Manufacturing
48%
Retail
10%
More enterprises are migrating to the cloud in 2023:
Approximately half of all businesses could benefit from more consistent communication and support during their implementation and go-live phases.
Nine-in-ten decision-makers agree that they expect a partnership with their ERP solution provider through the purchase.
Agreement by Industry:
Agreement by Development:
99%
96%
96%
Top Priority: Security
Business leaders prioritize resilient systems that can safeguard their data, but interoperability and long-term viability are almost as important.
Top 3 Areas to Address Before an ERP Purchase:
Security
Interoperability with other business systems
Long term viability of the solution provider
Virtually All Decision-Makers Want More Transparency
Transparency around the security of the cloud environment is the primary driver to increase comfort for businesses considering cloud adoption.
Phase of the Process Where Transparency Is Most Important:
35%
28%
21%
11%
6%
Strategy and planning
Evaluation
Configuration
Implementation
Post go-live
Enterprise businesses report that training and preventing data loss are the areas where they expect the most support from their ERP providers.
Discover What Business Leaders Like You Need
This only scratches the surface of how the right ERP partnership can help accelerate your business. The full 2023 Industry Insights Report shows what decision-makers need from their ERP providers to establish solid partnerships that empower their growth. Read now to see how enterprise business leaders are taking their operations to the next level.
Ready to take the next step and elevate your business?
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