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Epicor Aftermarket Data Analytics

Achieve faster, more profitable growth in the automotive parts and service channel.

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Optimize Channel Programs

Use deep visibility into down-channel POS activity, including product demand by category, brand, and part number, to deploy the right products in the right quantities to the right locations for faster growth.

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Benefits

Predict Repair Behavior

Leverage Epicor Predictive Maintenance Assistant AI-enabled repair profiles to predict likely future repair needs for any popular vehicle make/model/year/engine.

 

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Measure Market Performance

Access the latest insights to measure category and brand performance within vehicle class, compare competitive benchmarks, explore unit and dollar volumes, and more.

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Focus on Your True Customer

The success of any aftermarket parts business is determined by what happens on the industry’s front lines—which services are identified and sold to the consumer, and which brands and parts are selected for each job.

Epicor Aftermarket Data Analytics solutions help manufacturers, distributors, retailers, and service businesses identify and address emerging maintenance and repair needs among today’s diverse vehicle population. 

  • Which services and parts are increasing in demand? 
  • How effective are your promotions? 
  • Are your stocking strategies aligned with actual market behavior?
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Optimize Inventories in Every Distribution Location

The Epicor Predictive Inventory Assistant combines artificial intelligence and advanced data science to provide aftermarket businesses with stocking recommendations based on aggregated financial information from “stores like you.” Predictive Inventory Assistant brings the industry one step closer to delivering “the right part, to the right place, at the right time” using holistic intelligence.

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Solutions for Manufacturers

Dramatically reduce channel inefficiency for faster growth, fewer returns, increased customer loyalty, and stronger profitability. Assess market performance based on key indicators such as:

  • Are you growing fast enough within key accounts? 
  • How efficient are your parts on distributor shelves? 
  • Are you effectively managing product life cycle? 
  • Are you missing sales opportunities due to application holes in your catalog?
  • Are promotions increasing sales and customer loyalty? 
  • Which factors are driving the costs of rebates and returns?
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The Aftermarket’s Premier Data Factory

Epicor Aftermarket Data Analytics offer visibility into more than 1 billion part transactions and nearly 140 million vehicle repair events per year. In addition, our cloud data pools track current availability and historical performance of inventory items representing virtually all popular brands and product categories.

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Epicor is proud to be recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, marking three years in a row.

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Capabilities

Comprehensive Part Types Analytics

Increase sales and optimize product lifecycle management through detailed insight into the movement of any of the nearly 200 part types monitored each day by Epicor.

Category Management

Deploy the right brands and product assortments in every customer location by leveraging Epicor-powered visibility into billions of point-of-sale transactions and in-depth information on local demand by part number.

Channel Marketing Programs

Collaborate with channel partners to deploy and measure the effectiveness of new marketing strategies and programs.

Inventory Assortment Models

Increase sales and revenue and reduce returns using automated tools that customize local inventories based on existing and emerging demand by application and part number.

Competitive Benchmarking

Determine brand penetration by market. Identify missed opportunities and emerging trends.

Predictive Maintenance Profile

Increase share-of-wallet and increase customer satisfaction and loyalty through a deep understanding of repair behavior by vehicle.