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Senior Living Solution

Deliver outstanding care with a solution designed to help you streamline processes, personalize care, and control costs.

Australia's Leading Aged-Care Software Solution

Get powerful features designed for independent living, residential, and community care organizations in Australia.


Analytics & Reporting Integrated Financials Client Management Procure-to-Pay Projects & Facilities Document Security Integration and Compliance

Analytics & Reporting

Better Decisions Based on Data

You want the confidence that comes from making sound decisions based on solid data. That’s why Epicor SLS gives you extensive reporting and performance management tools around sales, marketing, purchasing, and inventory.

  • Add efficiencies to daily tasks and forecasting
  • Eliminate timely, error-prone manual processes
  • Integrate Epicor Data Analytics for interactive dashboards and visual analysis

Integrated Financials

Manage Billing and Funding All In One Place

Financial clarity with a 360-degree view across all aspects of your care organization: it’s achievable. And Epicor designed a solution that understands the nuances of billing and funding management in the aged care industry.

  • Centralized accounting for planning, cash-flow management and collections
  • Real-time and historical data
  • Control over credit management process and accounting periods

Client Management

Support a Focus on Individual Needs

When you get right down to it, aged care is about supporting individuals as much as communities. And Epicor SLS was designed with that in mind. Data insights help you deliver the right care and services to the right individuals, instead of blanket solutions.

  • Maintains detailed resident information
  • Access a single client record for each resident, throughout their entire aged care journey


Save Time and Money with Digital Processing

This is about full cost control before any purchase takes place. Procure-to-Pay helps you secure the right products and services from the right supplier at the right price.

  • Automated contract management and digital requisitions
  • Reduce direct spend
  • Minimize time spent on purchase order matching
  • Automatic invoice transfer to SLS Financials for final posting and payment

PIMBRIC Framework

Projects & Facilities

Control Costs and Track Progress

You need to plan and manage facility projects while controlling costs. You also need a way to ensure high returns on capital investments. SLS provides the tools and insights to optimize the health and value of capital assets.

  • Track projects, equipment, service and maintenance
  • Track facilities improvements
  • Plan and manage contracts, time, billing and expenses around projects

Document Security

Control Access and Improve Collaboration

Aged care services rely on people, processes, and documentation. SLS helps you improve productivity and collaboration with simple, secure cloud-based document storage.

  • Eliminate physical document storage and free up resources
  • Manage content for capture, storage and destruction
  • Build interdepartmental collaboration
  • Improve content visibility for responsive decision-making

Integration & Compliance

Connect with Key Solutions And Resources

Maximizing efficiency means staying connected. Processes need to align and link to Australia’s unique funding structure. You also need access to essential external solutions. Epicor SLS was designed just for you.

  • Integrates with third-party clinical care and medication management solutions
  • Complies with Australian legislation for the aged care industry
  • Enables online claims with Medicare


Epicor Senior Living 2022.1 Available Now

On 29th April 2022, we released Epicor Senior Living version 2022.1. This release delivers new and improved functions supporting our customers to grow, be more productive, and respond better to today’s care challenges.

Release Highlights

The key enhancements included in this release of Epicor Senior Living are identified in the sections below:

Epicor Residential Care

  • AN-ACC care funding implementation part 1 — Set up tables and client records for AN-ACC are delivered with this release.
  • Clinical Integration improvements — New mapping tables were introduced for resident language, religion and country details. Email error notifications for a failed transmission and the ability to resend admission events have also been introduced.
  • Vaccination details — Now can be recorded for residents, contacts and employees.
  • CRM Improvements — A new advanced search screen displays all essential records, including contacts, enquiries, opportunities for selected clients or contacts.

Epicor Community Care

  • Client Assessment — Multiple Assessments can be recorded and printed for clients, and assessment responses can optionally add issues and goals to the client care plan.
  • Master Roster — A master roster can be set up, finalised, and optimised for regular client visits, which can be used as a starting point for regular visit scheduling.
  • Actual vs Budget Hours Report — A new Actual vs Budgeted Hours screen and Report shows the budget spent to date and budgeted hours and the amount left by service type and client and offers an overall summary by program and company.
  • New Client Statement for Service Billing — A New Client statement report has been introduced for community users that shows service date and description and billing details.

Ease of Upgrade

Epicor for Care solution users who are already on the SLS 10 platform, the upgrade process is greatly simplified and allows for movement between releases without stepping through each release. Organisations that are on the latest release version of their Senior Living software will benefit from these added functionalities and improved workflows.

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