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Electrical Distribution

Grow sales, improve margins, and increase productivity with ERP systems that help your business thrive in today’s highly competitive marketplace.

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Overview

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Challenges Solved

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React Quickly and Satisfy Customers

As an electrical distributor, you face different challenges every hour of the day. You might serve contractors before dawn, deal with puzzled homeowners at noon, and ship everything from AC drives to voltage testers until closing time. Epicor productivity solutions help you meet your industry-specific challenges.

Front counter capabilities to handle walk-in customers
Features essential to handling dozens of manufacturers’ rebates
Functionality that helps ensure you never miss a sales opportunity.

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Benefits

ERP for Electrical Distribution

Epicor solutions for electrical distribution deliver the competitive advantage of an ERP platform purpose-built to meet your needs. We integrate deep insights from our electrical customers, drawing on our role as an affiliate of the National Association of Electrical Distributors (NAED) and a preferred technology provider member of Affiliated Distributors (A-D), IMARK Group® and Equity/EDN.

Supply Chain Advantage

A highly effective supply chain is critical to the success of your strategic growth initiatives. Epicor solutions help electrical distributors manage supply chain processes with innovative technology that’s easy to use and informed by industry best practices.

Indispensable Insights

Turn data into insights and insights into action, from the warehouse floor to the top floor. Epicor solutions deliver the information you need to make better, more informed decisions. Access key business performance metrics such as gross profit percentage, cash flow benchmarks, customer service levels, and inventory turns.

Capabilities

Order & Pricing Management

Efficiently manage sales orders, bids, quotes, and contract pricing from a single screen. Offer flexible, customer-specific pricing—including promotional, quantity-break, and time-sensitive contract rates—to meet diverse customer needs and maximize margins.

Counter Sales & Payment Processing

Streamline front counter operations with integrated POS tools, credit card processing, and signature capture for proof of pick-up. Ensure PCI compliance and reduce disputes while supporting fast, accurate transactions.

Product & Inventory Management

Track inventory levels, manage product genealogy, and optimize stock with advanced inventory control. Specialized features include cut wire and reel tracking for efficient cable management, companion item recommendations to boost sales, and lot billing for staged deliveries and payments on large projects.

Project & Job Management

Manage complex commercial projects with real-time, web-based job management tools. Track bids, submittals, release orders, billing, vendor reconciliation, change orders, and returns—all fully integrated with the ERP system.

Delivery & Service Management

Enhance delivery operations with mobile proof of delivery, GPS tracking, and real-time notes. Ensure reliable, documented drop-offs and pick-ups, and keep customers informed throughout the process.

Rebate & Financial Management

Automate vendor rebate tracking and reporting, integrating with your General Ledger for accurate financials and healthier margins. Produce detailed, easy-to-understand rebate reports for accounting staff.

Integrated EDI & Technology

Conduct electronic document exchanges for purchasing, scheduling, and sales with fully integrated EDI—no third-party software required. Leverage a modern technology stack (Linux®, Java™, NoSQL Universe) and powerful APIs for custom integrations.

Challenges Solved for Electrical Distribution

Order Management

Customers demand faster, better service and will go elsewhere if you can’t meet their needs. Whether orders are entered at the counter, remotely via a mobile computing device or laptop, or over the web, information goes directly into your ERP system for faster processing—eliminating re-keying errors.

Front Counter Operations

You need point of sale (POS) and front counter capabilities that quickly and efficiently handle the early morning rush. Help any customer on the spot by accessing your inventory from the Order Entry screen. You can also offer a price, place an order, and accept payment or record the transaction for invoicing, all necessary processes to keep your business running smoothly.

Job Management

Large commercial electrical projects can be a messy process with multiple customers, different bills of materials, bid schedules, multiple reps, and lot costs/prices. You may not know if a job is profitable for weeks or months after it is completed. Epicor solutions help you manage large projects with an industry-focused application built specifically for that purpose.

Warehouse Management

Use warehouse management to gain instant control over inventory. Know your warehouse’s status at any given moment, reduce the number of lost sales and returns, improve warehouse space management and more. Real-time data transmission lets you verify receiving, put-away, and picking activity; and catch inventory discrepancies and perform cycle counts immediately.

How to Choose the Best Enterprise Software for Your Distribution Business

Implementing a new ERP system is a big decision. The last thing you want to do is select a system that doesn’t fit your needs well or will require constant—and costly—customization to adapt to changing industry and business dynamics. Discover how you can find the right fit for your business.

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“The benefits of putting Epicor in are unbelievable. We've been able to increase our efficiency, understand our costs, improve our business processes, and really revolutionize the whole business, and our understanding of the business.”

Patrick Laitt CIO
Milne Agrigroup

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