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What is Epicor ECM?

Work Smarter and Faster, from Anywhere

Using Epicor ECM, teams can capture, store and manage any document, from any location, on any device. Integration with virtually any ERP, accounting or other business application delivers an even better return on investment.

  • Automated data entry reduces time, errors, and duplicate data
  • Paperless workflows eliminate the need to “stare & compare”
  • Cloud and on-premises options built for speed and usability
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Empower Teams

Epicor ECM and IDC use artificial intelligence (AI) and machine learning to automatically classify documents and submit them to the right process, so teams can work smarter instead of harder.

  • Create touch-less workflows to add efficiency
  • Eliminate time spent on manual data entry
  • Electronically route documents for quicker approval
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Focus on the Business

A smarter way to manage information lets you focus on managing your business. With Epicor ECM you can reduce costs, save space, increase performance, and eliminate errors from paper processes.

  • Eliminate paper and filing cabinets
  • Access critical business documents from anywhere
  • Empower organisational growth without adding staff

Elevate Customer Service

Epicor ECM improves the processes that are essential to improving customer service and satisfaction. Keep customer accounts updated in real time with quick, easy ways to file and find documents.

  • Resolve issues quickly
  • Prevent errors and lost documentation
  • Guarantee timely and complete services