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Epicor BisTrack

BisTrack API

The BisTrack API empowers building suppliers to connect BisTrack with external applications, making it easy to automate workflows, and unify in-store and online sales.

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Overview
Benefits
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Unify Your Business Systems Through BisTrack

BisTrack provides powerful tools for managing building supply operations. But many businesses also rely on third-party platforms like web stores, logistics systems, CRM tools, and financial software. The BisTrack API enhances your BisTrack environment by enabling secure, flexible connections to these external systems. 

With the BisTrack API, you can: 

  • Pull any data from BisTrack using SQL queries via Smart View 
  • Create, update, or save records programmatically 
  • Automate key processes across platforms 
  • Connect to a wide range of endpoints for custom integrations 
  • Unify in-store and online sales without duplicate tracking 
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Benefits

Operational Efficiency for Building Suppliers

  • Automate transaction processing to reduce delays and manual effort 
  • Fulfill straightforward orders without sales or administrative intervention 
  • Minimize account-related queries so teams can focus on selling 
  • Lower operational costs while increasing speed and accuracy 
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Seamless Customer Experience

  • Enable 24/7 online ordering and account access 
  • Push quotes and orders into BisTrack with payment details 
  • Deliver personalized pricing using BisTrack’s existing pricing tables 
  • Provide consistent service across all customer touchpoints 
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Secure and Reliable Integrations

  • Require authenticated access for all API interactions 
  • Use Microsoft® tools for encrypted communication 
  • Maintain data integrity with standardized protocols 
  • Protect sensitive business and customer data 
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Developer-Friendly and Scalable

  • Developer tools simplify setup, integration, and training 
  • Built to support custom portals and third-party applications 
  • Scales easily with your business and future systems 
  • Modular design supports innovation without disrupting operations 
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Capabilities

Smart View Endpoint

Use SQL queries to extract any field or dataset from BisTrack, giving you full control over the data you need for reporting, analytics, or integration with other tools. This endpoint supports flexible, real-time access to operational data across departments.

Customer & Contact Data Access

Retrieve detailed customer records including names, job sites, addresses, and lien information. This enables accurate quoting, delivery coordination, and personalized service across platforms.

Delivery and Dispatch Integration

Connect BisTrack to external telematics systems to manage delivery zones, calculate charges, and capture proof-of-delivery images and notes. This ensures timely, verified deliveries and reduces manual tracking.

Document Handling

Generate and print essential documents such as receipts, confirmations, and proof-of-delivery directly from BisTrack. This streamlines recordkeeping and supports compliance and customer communication.

Financial Data Exchange

Transmit critical financial information between BisTrack and external systems to support billing, reconciliation, and reporting. This helps maintain financial accuracy and reduces manual data entry.

Web Store Connectivity

Integrate BisTrack with third-party or custom web store applications to enable online catalog and sales. The API supports secure, authenticated transactions and centralized order management, ensuring accurate inventory and customer data across channels.

Order & Quote Management

Push orders and quotes from external platforms into BisTrack, complete with payment details. This unifies in-store and online sales, eliminates duplicate entry, and ensures pricing consistency using your existing BisTrack tables.

Inventory Access

Provide real-time access to product availability, pricing, and images across branches and channels. This helps customers make informed purchasing decisions and supports accurate fulfillment.

Customer Data Integration

Sync customer profiles, histories, and preferences across platforms to maintain a single source of truth. This enables personalized service and improves operational visibility.

Reporting & Analytics

Leverage BisTrack data for business intelligence, enabling better decision-making through custom dashboards, KPIs, and performance tracking. The API supports integration with external analytics platforms for deeper insights.

Want a deeper dive into how the BisTrack API works?

Our eBook covers:

  • Technical architecture and security protocols
  • Developer tools and integration examples
  • Use cases across dispatch, finance, and eCommerce
  • Full endpoint overview and setup guidance
View the eBook
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Automation Studio Is Your Next Move

BisTrack API users can take their integrations to the next level with Automation Studio.

Epicor Automation Studio, powered by Workato, enables powerful low-code integration-led automation across your business,without the need for custom development.

Why Automation Studio?

  • Build automations without writing code
  • Streamline approvals with human-in-the-loop workflows
  • Integrate with Salesforce, Workday, and 2,000+ other platforms
  • Connect BisTrack to thousands of apps using pre-built recipes and templates
  • Scale integrations as your business grows
Explore Automation Studio
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