7 Myths About Moving to Eclipse Cloud, Debunked

Myth Busting: 7 Common Misconceptions About Moving Eclipse to the Cloud

From integrations and customizations to workflows and data, many Eclipse customers assume a move to the cloud requires rebuilding what is already working. In reality, Eclipse Cloud is designed to preserve the investments you've already made while giving you the benefits of a modern, managed cloud platform.

Let's separate myth from reality.

Myth #1: I'll have to convert my data and rebuild my integrations and customizations.

Fact: Your data, integrations, and customizations will move with you.

This is one of the first questions customers ask — and for good reason.

The reality is that Eclipse Cloud uses the same data structure as on-premises Eclipse, so there is no data conversion required.

Modernize your infrastructure while keeping your integrations and customizations, including third-party solutions such as Innovo and KORE.

Your existing custom forms also remain fully supported, helping ensure a seamless transition to the cloud.

This means you can modernize your infrastructure without rebuilding the connections, integrations, or customizations your business depends on every day.

Myth #2: Moving to the cloud means I'll have to reimplement Eclipse from scratch.

Fact: You're migrating your existing Eclipse environment, not starting over.

Your workflows, business processes, configurations, and operational structure move with you.

Rather than rebuilding years of work, Eclipse Cloud preserves the environment your users already know while delivering the benefits of a modern, managed cloud platform.

Myth #3: I'll lose ownership of my Eclipse licenses.

Fact: You continue to own your software licenses.

Moving to Eclipse Cloud changes how Eclipse is delivered, not what you own.

You retain ownership of your existing software investment while Epicor manages the cloud infrastructure, maintenance, monitoring, and security.

Myth #4: My custom forms and reports won't work anymore.

Fact: Existing custom forms, Eclipse Reports, and SQL Replication continue to work.

Whether you've customized invoices, pick tickets, acknowledgements, purchase orders, or operational reports, those investments remain supported.

Your reporting environment and downstream data processes continue to function in Eclipse Cloud, providing continuity throughout your migration.

Myth #5: I'll have to give up Eterm.

Fact: Eterm remains fully supported.

Many Eclipse users rely on Eterm every day, and that doesn't change in the cloud.

Your teams can continue using the familiar interface while benefiting from improved infrastructure, scalability, and security.

Myth #6: The cloud means constant forced upgrades.

Fact: You remain in control of your upgrade schedule.

Eclipse Cloud customers can remain up to three releases behind while staying within supported versions.

This flexibility gives your organization time to plan, test integrations, validate workflows, and train users without feeling rushed into every new release.

Myth #7: Everything about updates will change.

Fact: The release cadence stays the same.

Eclipse Cloud continues the familiar two major releases per year that Eclipse customers already know.

The difference isn't how often releases happen; it's how much easier the infrastructure is to manage. Epicor handles the underlying environment, so your IT team can spend less time maintaining servers and more time supporting strategic business initiatives.

Modernize Without Starting Over

Moving to Eclipse Cloud doesn’t mean replacing the Eclipse environment you've spent years refining.

Instead, It lets you preserve your workflows, integrations, reports, and operational processes while eliminating much of the infrastructure management and security risks that come with on-premises systems.

With support for existing Eclipse APIs, custom forms, third-party solutions like Innovo and KORE, reporting, Eterm, and your current data structure, Eclipse Cloud helps organizations modernize with confidence — not disruption.

If you've been hesitant to move because you were concerned about losing functionality or rebuilding your environment, the reality is much simpler: you can move your infrastructure to the cloud while continuing to work the way you do today.

Ready to learn more? Reach out to your Customer Account Manager to discuss your path to cloud today.