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Leverage advanced technologies to optimize logistics >
Streamline the movement of goods and integrate real-time tracking and data analytics with FMS to enhance efficiency, reduce costs and develop strategy.
Validate Carrier Charges and Boost Customer Satisfaction
Shipping can be complex and expensive. It’s easy to make errors that can accumulate and have catastrophic effects on delivery time, cost, and most importantly—customer satisfaction. Our new Freight Management Solution (FMS) helps you automate payments and spot the estimated 30% of invoices that include unexpected charges. You’ll get the insights you need to negotiate with carriers and deliver a better service.
Benefits
Automated carrier invoice audit and payments
Improve cost efficiency and time savings.
Easier carrier negotiations
Lead to price and performance benefits.
High visibility
Enhances predictability of freight operations while boosting customer satisfaction.
Better freight decision-making
Get data-driven insights through the power of Grow BI.
Why Do You Need a Freight Management Solution?
Customer expectations for on-time and safe delivery of parcels and LTL loads are rising; at the same time, freight managers are expected to control costs while turning a profit. Market uncertainty, volatile energy rates, lack of global capacity, skilled labor and driver shortages, and new compliance requirements have only amplified the need to stay on top. And with an estimated 30% of invoices including unexpected carrier charges due to oversized, overweight fees, etc., the need for professional tools to help freight managers has never been more acute. Using freight management tools, Epicor Kinetic owners can determine the most efficient and effective way to execute the movement of raw materials, finished products, and waste safely to their destination. These tools also help businesses reach performance targets for customer service and fulfilment metrics while avoiding cost over-runs and taking care of the environment.
