Epicor Kinetic

Epicor QMS

Name: Epicor QMS
Brand: Epicor

by ETQ, part of Hexagon

Discover our cloud-native QMS, powered by an agile platform that drives 40 best-in-class applications adaptable to your unique environment.

Request Demo

mfg-heavy-industry-engineer-stands-in-pipe-manufacturing-factory,

Overview

Benefits

Features

Industries

Resources

Elevate Manufacturing Quality with Epicor QMS

Build a stronger culture of quality while addressing evolving regulations and complex supply chains. Epicor QMS centralizes processes—such as document control, compliance tracking, and supplier oversight—in a secure, cloud-based platform. This valuable solution gives you the capabilities you need to support consistent standards across industries, helping your business maintain brand reputation and product excellence.

Unify core processes under one integrated quality system
Stay aligned with changing industry and regulatory requirements
Extend oversight across supply chains for consistent material control
Optimize data access to guide informed, proactive decisions

Explore Features

White Paper: QMS Decision Criteria Checklist Blog: Understanding QMS Customer Success: Owen Mumford

Benefits

Holistic Visibility Over Critical Quality Activities

Epicor QMS provides a central repository for essential tasks, including audits, training, and incident tracking. By collecting data in one environment, teams can examine trends and detect potential gaps faster. This approach can simplify day-to-day oversight, reinforce compliance alignment, and keep crucial quality details within easy reach.

Adaptive, Real-Time Quality Processes

Flexible workflows and centralized data help identify issues before they escalate. Alerts, configurable criteria, and instant updates let teams pivot swiftly. This platform cuts redundant steps, aligns key metrics in one location, and supports frequent course corrections—giving manufacturers a steady framework for continuous, informed improvement.

Mfg car factory engineer in high visibility vest using laptop computer

Centralized Supplier Data and Traceability

Epicor QMS compiles compliance details, audits, and documentation for each supplier into a unified record. By applying uniform criteria to incoming materials, teams sustain consistency across manufacturing lines. This visibility also pinpoints reliable partners, mitigates risk from defects, and fosters higher overall quality throughout the supply chain.

Mfg manager talking in cellphone with coworker

Epicor QMS Makes Things Easier

Integration with Kinetic

Epicor QMS syncs seamlessly with Kinetic to streamline critical production workflows. Real-time data sharing reduces double entry, helping ensure fewer errors. Unified dashboards enable users to track non-conformance, manage risk, and improve operational insights. This integration supports stronger collaboration and informed decision-making.

Adaptive Cloud-Native Solution

Designed for secure, cloud-based deployment, eliminating cumbersome on-premises requirements. Real-time updates reduce downtime, while elastic scaling handles changing demands. Accessible on any device, this SaaS approach helps unify global teams, maintain data continuity, and bolster quality oversight.

Collaborative Cloud-Based Document Control

Manages the creation, distribution, and archiving of documents within a centralized system. Defines workflows for procedure reviews, approvals, and revisions. Integrates with other modules to keep all controlled information accessible, supporting consistent reference across locations.

Training Management

Provides a structured method to administer and monitor training activities. Displays progress for each user, capturing required courses and related materials. Centralizes completion records for uniform tracking, enabling staff to follow established guidelines throughout their roles.

Inspection Management

Configures specific inspection tasks across production stages and department checklists. Collects data points directly in the system for traceable metrics. Flags concerns early by comparing outcomes to established criteria, promoting timely follow-up among relevant teams.

Non-Conformance

Captures incidents of items or materials not matching specified requirements. Triggers containment activities, sends notifications, and links actions to relevant systems when necessary. Consolidates disposition decisions and planned deviations for systematic resolution tracking.

Corrective Action

Organizes reported issues through a structured process that identifies root causes and assigned responsibilities. Centralizes relevant data for recurring or systemic matters. Offers traceable oversight of each step—helpful for maintaining alignment with defined procedures.

Audits Management

Audit Management organizes issues through a structured, traceable process that identifies root causes, assigns responsibility, and centralizes related data. Gain clear oversight of every step to support consistency and alignment with internal procedures.

Suppliers, Materials, and Chemicals

Tracks supplier quality and compliance data—risk levels, audits, and necessary documentation. Manages materials, specifications, and hazardous chemical details to support oversight. Automates recertification tasks, giving visibility into supplier statuses throughout the supply chain.

Change Management

Governs the end-to-end cycle of modifications, recording details such as purpose, documents affected, and products involved. Provides structured risk evaluation, approval checkpoints, and final verification. Retains an audit trail of updates for clear reference across departments.

21 CFR Part 11 and Annex 11

Meet 21 CFR Part 11 requirements with secure eSignature tracking, built-in audit trails, and validation support. Epicor QMS simplifies compliance by automating signature capture, supporting electronic FDA submissions, and streamlining validation with minimal disruption.

Complaints Handling

Logs input from clients for investigation and tracking, unifying it with linked workflows. Combines comments in one view, to maintain consistent follow-up. When used with non-conformance reporting, it creates a closed-loop approach for analyzing root causes and potential resolutions.

Assets, Calibration and Maintenance

Automated scheduling, alerts, and reporting help track equipment upkeep, reduce downtime, and prevent quality issues. Proactive management supports safer operations, minimizes disruptions, and shifts focus from reactive fixes to continuous process control.

Return Material Authorization (RMA)

Records items customers return, including reasons, product details, and quantities. Coordinates status notifications, linking to nonconformance or other workflows when applicable. Maintains traceable oversight of returned goods, helping teams identify and address core issues.

Supplier Rating

Track and evaluate supplier performance using detailed scorecards built on both quantitative and qualitative data. Gain visibility into supply chain risks, improve sourcing decisions, reduce quality issues, and lower the costs tied to poor supplier performance.

Planned Deviations

Standardizes how teams propose and authorize deviations from established protocols. Logs justifications, sets targeted deadlines, and monitors progress to completion. Distributes deviation details to affected groups, keeping information consistent across related processes.

Risk Assessment

Stores and evaluates known hazards or potential issues in a central repository. Defines templates for standardized measurement of risk factors, helping ensure consistent analysis. Creates a record of identified threats and controls, which can guide adjustments in future operations.

Release Management

Coordinates QMS updates, changes, and internal deployment steps in a documented sequence. Tracks requirements, testing, and configurations for clarity on how features evolve. Manages versioning of improvements or new functions, aiding teams in systematically updating their environment.