Epicor Recognized as a Leader in the Nucleus CSC Technology Value Matrix

Austin, TX July 12, 2023

Epicor, a global leader of industry-specific enterprise software to promote business growth, today announced that for the fourth consecutive year, Nucleus Research has ranked Epicor ECM (DocStar), the company’s content management and business process automation platform, in the “Leader” quadrant in the firm’s annual Content Services and Collaboration (CSC) Technology Value Matrix.

The report highlights Epicor ECM as an integral component of the Epicor Industry ERP Cloud, enabling users to streamline operations such as invoice processing, document management, and content governance. Combined with Epicor Automation Studio, powered by Workato, Epicor ECM users can more easily link multiple applications and disparate content sources across the enterprise to automate even more processes. A complimentary copy of the full report is available for download from the Epicor website.

With Epicor ECM, customers can streamline their content and process automation by using AI to capture vital data, automate workflows, and transition from paper to electronic forms. This results in increased productivity and fewer errors. Additionally, employees can easily access and retrieve critical documents, making their work more efficient and effective.

“At Epicor, our top priority is to provide flexible and scalable solutions that offer our valued customers the greatest return on investment,” said Marco de Vries, Epicor Vice President of Product Marketing.  “Epicor ECM is a data-driven, AI-infused product that automates core business processes and enables customers to focus on growing their business. We are thrilled to be recognized as a “Leader” by Nucleus Research, a testament to our unwavering commitment to innovation and excellence in content management.”

Nucleus Research recently recognized Coast Counties Peterbilt, an Epicor customer, as a 2023 recipient of the firm’s annual ROI Awards, achieving significant, quantifiable business results through Coast Counties’ Epicor ECM technology deployment. Coast Counties achieved an impressive 193 percent return on investment in just 9.6 months and increased invoice processing volume by nearly 75 percent while enhancing productivity across its AP departments. The ROI case study can be downloaded here.


Aaron Masterson

Global Head of Corporate Communications