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An End-to-End Solution for Australian Aged Care

Epicor Senior Living Solution (SLS) is one of Australia's market-leading ERP solutions for the aged care and care services industry. It offers all the functionality needed to manage an aged care organisation's marketing, administration, clients, procurement, operations, and financial aspects in a single software system. Simplify billing, funding, claiming and compliance, all while improving your care service.

Developed to support Residential Care, Community and Home Care and Independent Living organisations, SLS integrates with 3rd party applications designed especially for this market. This includes scheduling and rostering, internal workflow automation, intelligent data analytics, and enterprise content management (ECM) applications. Key features help your organisation:

  • Improve care operation for residential and community care clients
  • Simplify keeping up with applicable legislative and legislation changes
  • Effectively manage and reconcile care funds
  • Work more efficiently by reducing the number of systems that interrelate
  • Enable and optimise the effective use of mobile devices for carers and clients

Proud Member

The Aged & Community Care Providers Association (ACCPA) is the national association for providers of residential aged care, home and community care, retirement living and related services.

Benefits

Fit For Purpose

Senior Living is developed to help and support your organisation operating in the aged care industry. Whether you organisation provides residential care, community care, home care or you operate a retirement village, Senior Living is an Australian region-ready specialist solution for you. Easily stay up to date with the latest legislations and compliance requirements.

Easy To Use

Our intuitive user interface (UI) and user experience (UX) enables aged care friendly workflows for your daily transactions. Our cloud deployment option drives faster implementations and upgrades for you. The implementation of Automation Studio will support you to simplify time consuming, repetitive operations and enables individual workflow process automation capabilities. Care system tasks will become easier and faster to handle for your carers.

Growth Ready

Epicor Senior Living scales effortlessly to match your organisation’s growth. Make additions or changes to a facility, program or package with minimum effort. The future-proof architecture can handle care industry requirement changes and integrate with the industry-specific systems you use today. Invest for what you need now, and take advantage of the flexibility to adjust to what comes next. Our cloud and SaaS deployments offer flexible backup and recovery options to protect small or big care organisations from potential small or big disasters. Quickly recover from incidents caused by power failures, fires, floods or other unexpected threats.

Capabilities

Epicor Senior Living 2024.1 Release is Now Available

On 30 April 2024, we released Epicor Senior Living 2024.1. This latest update delivers new and improved functions that support our customers in growing, being more productive, and responding better to today’s care challenges. 

Release Highlights

The key enhancements and benefits of our latest release of Epicor Senior Living are below:

New Browser Based UX (User Experience)

The majority of Community Care screens are now available in the new browser-based UX format. This includes screens that are common for both residential and community care installations. Epicor Kinetic financial screens that have been modified for Senior Living are also now available in the new UX environment.

Epicor Residential Care

  • ACOMS and Hotelling Supplements — The two new supplements have been released in earlier patches. The functionality includes calculating the new supplements and funding reconciliation with the new payments statement formats.
  • AN-ACC Usability Changes — To improve the AN-ACC user experience, changes have been made to AN-ACC record and Analysis dashboards by adding reassessment date. The care type record set up now includes an AN-ACC flag to make it easy for clients who do not wish to create AN-ACC records for some care types.
  • Client Workbench Enhancements — A new tab for AN-ACC has been added in the client workbench for users to view the AN-ACC details easily.

Epicor Community Care

    • Group Events Improvements — Group events are now integrated with the rostering system, and completed visits can now be billed based on client attendance, which is also included in the payroll integration report
    • Quick Visit Entry — A quick visit entry feature enables Care Managers to book care management time, and the notes added auto-create a progress notes record.
    • Split Billing — Client split billing can now be set up based on a porcentage or a dollar amount split. 
    • Multiple Preferred Resources — Multiple preferred resources can be set up for a client service. The scheduler will allocate a visit to the preferred resource in order of entry based on availability.
    • Added Rostering Improvements — Key new features are added to the rostering, and the carer mobility software includes:
      • Offline mobility 
      • Add progress notes
      • Master roster improvements, including copy roster
      • Copy visits
      • Parking fees entry

    Ease of Upgrade

    The upgrade process is greatly simplified for care organisations already on the Senior Living 10 platform. There is no need to step through each release; just upgrade to the latest version. For example, you can move directly from Senior Living 10.1.500 to the Senior Living Release 2024.1 in one go. Please remember that only customers on the latest release version of their Senior Living software will benefit from those added functionalities and improved workflows.

    Epicor, A Preferred Supplier

    Australian Health & Aged Care connects leading industry professionals dedicated to improving the aged care and healthcare sectors across Australia.

    Get in Touch

    Bring us your questions. Tell us what's working and what's not. We'll work with you to curate the right solution for your aged care organization.

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