Enhance your skills and streamline user onboarding with Epicor Learning. Our comprehensive suite, accessible directly within your application, includes articles, videos, courses, guided learning, and What's New documentation. Easily access these resources through the Epicor Learning Center and the Help and Support Panel, ensuring you stay informed and productive.
Build confidence and become an expert of your Epicor solution.
Your gateway to mastering Epicor solutions through a library of videos and courses. Designed for all skill levels, it provides targeted learning paths that empower users to gain the knowledge they need at their own pace. Boost your proficiency and enhance your productivity.
LEARN MOREYour go-to resource for contextual training and guided learning within the system. It provides quick and easy access to learning resources and documentation directly from any screen, ensuring you have the information you need to solve questions efficiently.
LEARN MOREGet quick and curated answers to your product questions powered by AI technology, right within the Help & Support Panel. Get relevant insights without the hassle of searching through multiple resources. Save time and effort while empowering continuous learning.
LEARN MOREExplore valuable resources and tools designed to help you optimize your Epicor solutions and achieve your business goals.
Yes, Epicor provides instructor-led training delivered by our Professional Services team, all accessible through the Epicor Learning Center.
Kinetic, Prophet 21 and BisTrack users can access the Help and Support Panel directly from the system. The question mark (?) icon that is included in the main menu that provides quick access to the Help and Support contextual education resources and guided learning features.
The Knowledge Agent, powered by Microsoft OpenAI GPT, is a closed-source tool that exclusively draws from Epicor content, ensuring information is accurate and relevant to your solutions. It does not access or utilize your personal content. By scanning various learning resources, it delivers quick, concise answers to your most pressing questions.
Go here - Epicor Learning Center and from the homepage, select the "Sign In Help" or "Create Account" option to set up your account.
The Epicor Learning Center provides training resources for various products such as Kinetic, Prophet 21, Eclipse, BisTrack, Eagle, Propello, Eagle Automotive, iScala, CPQ, Grow, and ECM. Each product has unique learning pathways, skill-based agendas, and individual courses to enhance the learning experience.