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Epicor Expands Aftermarket Data ‘Factory’ to Harvest AI-Derived Insights from Vehicle Repair Events

Austin, Texas August 24, 2021

Company selects aftermarket AI pioneer Predii to process data for integration into Epicor Industry Data Analytics solutions.

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced that it is expanding its automotive aftermarket data “factory” by using artificial intelligence/natural language processing capabilities to capture part and service insights from vehicle repair events. This additional information will be integrated into existing and future Epicor Industry Data Analytics solutions used by leading aftermarket parts manufacturers, distribution networks, independent distributors and service chains.

Epicor has contracted with Predii, an enterprise AI software company specializing in the automotive aftermarket, to apply AI in assessing repair event data flowing through the Epicor data factory. This new process will further refine and enrich vehicle part and service insights embedded within Epicor analytics used at every level of the aftermarket.

Tilak Kasturi, founder and CEO of Predii, said: “As a pioneer in leveraging AI to extract actionable insights and analytics out of parts, service, and repair data, we are excited to have been selected by Epicor to support their Industry Data Analytics solutions. Predii looks forward to continuing our long history of infusing innovation into aftermarket solutions.”

Epicor aftermarket data analytics today offer visibility to more than 1 billion part transactions and nearly 140 million vehicle repair events per year. In addition, the company’s cloud data pools track current availability and historical performance of inventory items representing virtually all popular brands and product categories. Solutions now available include industry brand and item market performance indices; vehicle part replacement rates; predicted vehicle maintenance by year/make/model/engine; predicted inventory assortment models to ZIP code level; vehicle repair market “baskets” featuring related items and adjacent repair events; and brand-specific product catalog holes and market coverage analyses by vehicle.

For more information regarding Epicor aftermarket industry data analytics, visit https://www.epicor.com/EPICResults or call 888.463.4700 (option 5).

  • ““Our customers have made it clear that getting the right part to the right place at the right time has never been more important. This new value point in our rapidly expanding data factory strengthens Epicor’s position as the key enabler for those that make, move and sell aftermarket parts.””
  • Rod Bayless
  • Senior Director, Industry Data Analytics Epicor

About Predii

Predii is an enterprise AI software company based in Palo Alto, CA, and Pune, India. Its validated AI platform has been purpose-built to extract predictive and prescriptive insights from unstructured textual, sensor, and procedural data in the automotive aftermarket. Predii’s 8+ years Natural Language Processing and domain expertise enable industry leading companies to leverage previously unused data to increase aftersales revenue, drive product innovation, and support data-driven decision-making strategies. Predii has been recognized by Gartner, ABI Research, and the Industrial IoT Solutions World Congress for our focus on Applied AI in repair and maintenance. For more information about Predii and the Predii Smart Servicing® Cloud solutions, please visit Predii.com.

About Epicor Software Corporation

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are  our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost  as well as they do. Our innovative solution sets are carefully curated to fit  their needs, and built to respond flexibly to their fast-changing reality.  We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses. Visit epicor.com.


Drew Shippy, Pinnacle Media
(On behalf of Epicor)