Rick Lettow Zuern Building Products
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Panel Discussion: Extend BisTrack Dashboards with JavaScript Tuesday, November 19, 2024, 11:00 AM - 11:50 PM Learn how to enhance your BisTrack dashboards with Pivot Tables, Calendar Grids, Analytics, Chatbots, and more using JavaScript. Join Rick Lettow, Director of Information Technology from Zuern Building Products, for a technical deep dive on expanding BisTrack dashboard capabilities.
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Ellen Whitman Ace Hardware
Teresa Otterness Ace Hardware
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Panel Discussion: How to Better Serve Your Customers Wednesday, November 20, 2024, 11:30 AM - 12:20 PM Creating an exceptional customer experience is top of mind for independent retailers as one of the key differentiators over big box retailers. In this session, we'll hold a roundtable discussion about ways to create a better customer experience with loyalty programs, eCommerce, pricing, and much more. You'll take away some innovative ideas to drive better customer engagement, higher customer loyalty, and better utilization of the tools within your RMS to deliver what your customers want.
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Luke Venable Forest Lake Greenhouses
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Panel Discussion: Accelerating Employee Onboarding and Enhancing Productivity Wednesday, November 20, 2024, 2:30 PM - 3:20 PM This session will focus on best practices for effectively on-boarding employees and enhancing employee productivity. What role does your Retail Management System (RMS) play in helping onboard employees? How can you create effective training programs that equip staff with the skills and knowledge needed to excel and be empowered in their roles? How does the functionality in your RMS support improved employee productivity? We answer these questions and more, providing a better understanding of the importance of your RMS in the employee journey.
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