• The Epicor Cookie Policy

    Date of Last Revision: (05/15/2018)

    1. WHAT ARE COOKIES?

    Epicor places small data files called cookies on your device accessing the Website to ensure that the Website functions properly, to track how you use our Website, to improve our Website and your user experience, and to tailor our Website to your interests. Cookies are small text files that are saved on your computer or mobile device when you visit the Website. It enables the Website to record and/or remember your actions and preferences. The type of Personal Data that each specific cookie on this Website processes is described in section 4 (“Which specific cookies does Epicor use?”).

    For more information about cookies, please visit www.allaboutcookies.org.

    2. WHICH TYPES OF COOKIES DOES EPICOR USE?

    Epicor uses the following categories of cookies on this Website:

    • Strictly Necessary Functionality Cookies: These cookies are essential to enable you to move around the Website and use its features (e.g., user authentication). Because these cookies are necessary for the functioning of the website, they are used even if you do not consent to the use of other cookies.
    • Other Functionality Cookies: These cookies allow the Website to remember the choices that you make (e.g. language or the region you are in) and provide enhanced, more personal features. We use these cookies only if you have consented via the cookie consent screen.
    • Performance Cookies: These cookies collect information about how you use the Website, e.g. which pages you visit most often, to improve how the Website works. We use these cookies only if you have consented via the cookie consent screen.
    • Social Media/Advertising Cookies: These cookies are used to deliver advertisements considered relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited the Website and this information may be shared with other organizations, e.g. advertisers. Social media cookies help connect you to your social media networks and share content through social media. We use these cookies only if you have consented via the cookie consent screen.

    Please see below a more detailed list of the cookies we use on the Website.

    The cookies used by Epicor are either first party or third party cookies. First party cookies are used by Epicor and share the same domain. Third party cookies, on the other hand, are used by a third party provider or organization with different domains.

    We use cookies that expire once you close your browser (called session cookies) as well as cookies that stay on your device until you delete them or they expire (called persistent cookies).

    3. HOW CAN YOU CONTROL COOKIES?

    Strictly necessary cookies are necessary to provide the Website to you. We use such cookies without your prior consent.

    All other cookies are used only after you have consented via the cookie consent screen on our Website.

    You can withdraw your consent at any time from cookies that are not strictly necessary, for example, by deleting the cookies directly or by opting out via changes to your Cookie Settings. If you do not accept all cookies or withdraw your consent, you may still browse the Website; however, in this case you may not be able to use the full functionalities of the Website.

    You may also configure the settings of your browser to activate, disable or delete cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the Website and some services and functionalities may not work.

    4. WHICH SPECIFIC COOKIES DOES EPICOR USE?

    We use the following specific cookies on our Website:

    (a) Strictly Necessary Functionality Cookies

    Name of cookie Domain Personal Data Purpose of cookies Duration
    nmstat epicor.com   WCMS System Level 4/21/2020
    ASPXAUTH epicor.com   IIS System Level Session
    ASP.NET_SessionId epicor.com   IIS System Level Session
    EUCookieAlert epicor.com Accept or not EU cookie alert - enabled if not present, else tracks user response 9/14/2018
    EkAnalytics epicor.com   WCMS System Level 10/25/2018
    EktGUID epicor.com   WCMS System Level Session
    EpicorSiteLanguage epicor.com   User language to prevent site corruption Session
    atuvc epicor.com   WCMS System Level 6/7/2019
    ek_TimezoneOffset epicor.com   WCMS System Level Session
    epicor.country.redirect ip2location IP Address (EU PII) Sends user to correct country website based on user country location  
    vlmref epicor.com   WCMS System Level 5/2/2019
    ecm epicor.com   WCMS System Level Session

    (b) Other Functionality Cookies

    Name of cookie Domain Personal Data Purpose of cookies Duration
    Visual Website Optimizer   Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, IP Address (EU PII), Search History, Location Based Data, Clickstream Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, PII Collected via 3rd Parties, Login, EU- IP Address, EU- Unique Device ID A/B testing - keeps track of which version was displayed 5/12/2019, 5/10/2020

    (c) Performance Cookies

    Name of cookie Domain Personal Data Purpose of cookies Duration
    Google Analytics google-analytics.com Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Website analytics used to improve the website and monitor website traffic 5/10/2020, 5/11/2018
    Site Improve Analytics siteimprove.com Browser Information, Cookie Data, Date/Time, Hardware/Software Type, Page Views, IP Address (EU PII), Location Based Data Use to track quality assurance, accessibility, policy complaince, and website response Session

    (d) Targeting / Advertising Cookies

    Name of cookie Domain Personal Data Purpose of cookies Duration
    Double Click stats.g.doubleclick.net Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking 4/26/2020, 5/25/2018
    Bing Adds bat.bing.com Ad Views, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Clickstream Data, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, campaign tracking related to the bing search site 4/30/2019, 1/3/2020, 7/26/2019, 4/30/2019, Session
    Marketo munchkin.marketo.net Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Interaction Data, Page Views, IP Address (EU PII) Name, Address, Phone Number, Email Address, Login Email campaign tracking through website and forms 5/10/2020
    Lead Forensics tracker.leadforensics.com Demographic Data, Name, Address, Phone Number, Email Address Marketing and advertising tracking 5/11/2019
    Linkedin Ads px.ads.linkedin.com Ad Views, Browser Information, Cookie Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login Used to allow form completion using Linkedin credentials Session
    ADP Nexus secure.adnx.com Analytics, Browser Information, Cookie Data, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, IP Address (EU PII), Location Based Data, Clickstream Data, Device ID (EU PII) PII Collected via 3rd Parties Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties 8/8/2018
    Linkedin Analytics linkedin.com Ad Views, Browser Information, Cookie Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login Analytics tracking related to Linkedin Ads and campaigns 5/12/2018, 7/27/2019
    GA Audiences google.com/ads/ga-audiences Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, adwords, audience targetting 10/2/2019, 8/8/2018, 11/1/2019, 10/2/2019, 5/27/2018, 11/10/2018, Session
    Google Tag Manager google.com Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domain, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Used to manage and insert campaign and tracking cookies into the website 5/12/2018
    Demand Base company-target.com Demandbase company firmagraphic information: SIC, Watch campaign code, watch lists, industry, state, website, revenue range, company name, ip, SID, employee range, Industry, Country, audience, Customization of content on website, tailored to visitors sector 4/25/2020
    Beeswax beeswax.com Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Internet Service Provider, Page Views, IP Address (EU PII), Location Based Data, Device ID (EU PII) Personalized content 12/31/2030
    Live Ramp liveramp.com Ad Views, Analytics, Browser Information, Cookie Data, Demographic Data, Email Address, PII Collected via 3rd Parties Marketing and advertising tracking 11/7/2018, 6/29/2018
    Kenshoo kenshoo.com/ Ad Views, Browser Information, Date/Time, Hardware/Software Type, Page Views, IP Address (EU PII), Search History Analytics, Behavior Tracking 6-12 months
    Google Adwords Conversion google.com (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, (IP Address (EU PII), Search History, Location Based Data, Device ID, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Tag Manager, Analytics, Tag Manager, Analytics, Affiliate Marketing, Search, Analytics, Search, Font System, Tag Manager, In-Text Ads, Social, Analytics, Social, Behavior Tracking, Website Chat, Social, Toolbar 10/22/2019
    Google Dynamic Remarketing google.com (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, (IP Address (EU PII), Search History, Location Based Data, Device ID, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and Advertising Tracking. Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties., PII data is shared with 3rd parties., Sensitive data is shared with 3rd parties. 10/22/2019
    Double Click Ad Exchange google.com Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, adwords, audience targetting  
    Google Adwords User Lists google.com (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, (IP Address (EU PII), Search History, Location Based Data, Device ID, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Tag Manager, Analytics, Tag Manager, Analytics, Affiliate Marketing, Search, Analytics, Search, Font System, Tag Manager, In-Text Ads, Social, Analytics, Social, Behavior Tracking, Website Chat, Social, Toolbar 10/22/2019
    Rubicon http://rubiconproject.com Ad Views, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, IP Address (EU PII), Search History, Location Based Data, Clickstream Data, Device ID (EU PII), EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, adwords, audience targetting, Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties., PII data is shared with 3rd parties  

    5. HOW MAY THIS COOKIE POLICY BE CHANGED?

    Epicor may, in its sole discretion, change this Cookie Policy from time to time. Any and all changes to Epicor’s Cookie Policy will be reflected here and the date of new versions are posted will be stated at the top of this Cookie Policy. Please revisit this Cookie Policy when you return to this Website.

    6. HOW CAN YOU CONTACT US?

    If you have any questions regarding our Cookie Policy, please email our Data Privacy Officer at PersonalDataRequests@Epicor.com.