Customer Success Stories

Diamond Paper Company

"Epicor understands what we do and has really helped me drive my business in the right direction."
Charles Kurzweg, President | Diamond Paper Company

Granite City Electric Supply Company

"At Granite City Electric, we consider ourselves to be pretty innovative, but at the end of the day, if we could get every electrical distributor on this software, all of us would be more profitable.”
Gregory Smith, Vice President of Marketing | Granite City Electric Supply Company

United Electric Supply

"Eclipse is a dominant solution in our industry… Epicor has a good roadmap; they are executing on the plan, and the features I see coming soon have real value to us….Epicor is feeding us changes to Eclipse even faster than we can implement them."
Rich Chadwick, Director of Organizational Improvement | United Electric Supply

Standard Supply

"Prophet 21 is so easy to maneuver and find what I need. Not just for me, but anybody on my team. It is always there for us.”
Liza Ellis, Customer Service Manager | Standard Supply

Midland Scientific, Inc.

"We provide a superior value to our customer over our competitors, and I think Prophet 21 is the key to that, things—like inventory accuracy, shipping accuracy, and the ability to answer customers’ questions and meet their needs—those are all driven from the Prophet 21 system. That’s the heart of our business."
Sterling Greni, Vice President of Operations | Midland Scientific

Birmingham Fastener, Inc.

“One of the great things about Prophet 21—and what we’ve been able to do with it—is we can see so deep into our business so quickly. If we’re having an issue in a product line, if we’re having an issue in a facility, a sales process, a pricing issue, anything like that, there’s a mountain of data at our fingertips. Once you become adept at extracting that information, getting that visibility very quickly, getting it into the hands of the right people, you can make very impactful business decisions.”
Andrew Podner, Chief Operating Officer | Birmingham Fastener, Inc.

Munch’s Supply

"As we grow, we know we’ll never have to worry about support. Eclipse has given us the confidence to transition any opportunity smoothly. They’ve been a great, reliable partner for 20 years and solidly entrenched in everything we do"
Bob Munch, Chief Executive Officer | Munch's Supply

Advantage Industrial Automation

“Prophet 21 has helped us drastically reduce errors. The old days of faxing and managing pieces of paper, as well as tracking down files, are done."
David Tatro, CIO/Finance Director | Advantage Industrial Automation

Abatement Technologies

“Abatement Technologies is a company on the move…we’re experiencing double digit growth year over year. We felt very strongly that it was important to make the right investments in our ERP system to ensure our production could keep up with sales.”
Jonathan Baldin, Operations Manager | Abatement Technologies

Regency Lighting-Tax Connect

“We especially like the granularity of the Tax Connect technology and how it can map taxation in a very precise geographical layout...Everything is done in real time, so we get timely, accurate information.”
Lianne Martel, Director of Business Systems | Regency Lighting

The Ware Group

“We are always looking at efficiencies—are we remaining relevant to the customer and improving their experience? Eclipse and Epicor are right at the heart of this. The intelligence network in the Epicor world is unmatched. For growth, we want to partner with a great technology vendor, and Epicor is that for ERP.”
Don Livingston, VP of Finance, IT, and HR | The Ware Group

G.L. Huyett

G.L. Huyett sets itself apart with Epicor Prophet 21 ERP.