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    Improve Staffing Decisions, Cut Costs and Help Employees Shine

    Cloud-based Workforce Management Software for Retail

    Labor is one of the largest expenses for a retailer, so profits depend on getting employee schedules right. Mistakes can result in costly overstaffing or disappointed customers that move on to other stores. Epicor Scheduling+™ makes staff scheduling easier, faster, and more accurate.

    • Reduce labor costs by forecasting staffing needs more accurately based on POS sales data and with hot- and cold-floor coverage
    • Speed and simplify scheduling tasks — manage schedules anywhere, from any web-enabled device
    • Enable employees to check their schedules anytime, clock-in and clock-out, view and update assigned tasks, request time off, and even view messages left by management all on their mobile devices
    • Improve staff accountability – easily assign and track tasks
    • Ensure compliance with regulatory requirements through automated alerts when overtime or other thresholds are at risk

    “We’re saving at least two to three hours a week with Epicor Scheduling+ software. The time savings is a notable improvement, allowing more time for customer-focused activities.”
    Bob Riva, Co-owner C.A. Lindell & Son, Inc.

    Accurate and Efficient Retail employee Scheduling Based on Historical Sales Data Directly From Your POS

    Optimize your employee scheduling and discover how you can minimize labor costs, optimize profits, and deliver even better customer service

    Epicor Scheduling+™

    Epicor Scheduling+™

    Explore how Epicor Scheduling+ makes staff scheduling easier, faster, and more accurate.

    Epicor and Miami Home Centers

    Epicor and Miami Home Centers

    Find out how Miami Home Centers improved customer service with the right number of employees at the busiest times.

    Epicor and Gasser True Value Hardware and Farm Supply

    Epicor and Gasser True Value Hardware and Farm Supply

    See how Gasser True Value Hardware and Farm Supply is better organized, saves time, and decreases scheduling mistakes.

    40+ Years Experience Developing Software for Retail Businesses

    A fully integrated retail POS system with built-in industry best practices to improve efficiencies and drive growth across retail stores

     Eagle N Series Virtual Tour Eagle N Series Virtual Tour


    Optimize your business—from customer orders and POS, to inventory management, financials , mobile, online capabilities, and customer loyalty

    Eagle N Series Retail Brochure Eagle N Series Retail Brochure


    Increase profitability, boost productivity, and keep customers coming back with Eagle N Series

     Epicor and Fusek True Value Hardware Epicor and Fusek True Value Hardware

    Fusek True Value attains more accurate staff forecasting with Scheduling+ hot- and cold-floor analysis.

  • Retail Blog

    • Beyond the Four Walls

       The Nobel Prize winning physicist Nils Bohr once famously commented, "Prediction is very difficult, especially if it’s about the future." Those who ply the retail trade can certainly relate. Difficult though it may be, trying to see what the future holds is a significant part of driving retail operations, which, according to WalMart’s CEO, needs “people to lean into the future.” 

    • 10 Qualities That Distinguish Retail Companies Poised for Growth: Part Two

      Epicor’s 2016 global growth tracker survey outlines the top 10 qualities that differentiate retail organizations poised for sustainable growth. Epicor calls these companies "grow getters," and defines them as people and organizations that understand what it takes to grow in today’s dynamic business environment.

    • Zitomer Pharmacy Improves Customer Relationship Program with Epicor Eagle N Series

      If you stroll or shop in Manhattan Upper East Side, you'll notice a three-shopping floor building located between 75th and 76th Streets. It is a classy and upscale emporium with knowledgeable staff and a fun place to browse and buy. It is Zitomer Pharmacy.

    • 10 Qualities That Distinguish Retail Companies Poised for Growth: Part One

      The Epicor global growth tracker survey discovered the top 10 qualities that differentiate retail organizations poised for sustainable growth. Epicor calls these companies "grow getters," and defines them as people and organizations that understand what it takes to grow in today’s dynamic business environment. "They know what growth looks like for their business and have the vision and drive to act on it,' says the study.
      The survey determined 10 principal characteristics that separate the grow getters from those in their wake. In this and our next post, we will spell out those qualities. 

    • North American Retailers Use Technology to Foster Growth: Part Two

      In our opening post on this topic, we detailed three North American retailers whose experience is confirming what a recently conducted Epicor survey by MORAR Consulting found: despite the challenge of larger competitors, small and mid-sized retailers have growth squarely on their agendas. The survey showed that two-thirds of this segment is expecting to develop their business by taking advantage of key growth factors while mitigating risk.

    • North American Retailers Use Technology to Foster Growth: Part One

      Although the retail industry is often seen as driven, if not dominated, by its big-box leaders, a recently conducted Epicor survey by MORAR Consulting found that despite the challenge of larger competitors, small and mid-sized retailers have growth squarely on their agendas. The survey shows that two-thirds of this segment is expecting to advance their business by taking advantage of key growth factors while mitigating risk. Six case studies showcase how successful small and medium-sized players are using technology to thrive in the midst of big-box competition. We’ll feature the first three in this post, and the final three in a subsequent one.

    • 7 Ways to Grow with Your POS System
      As a retailer your main goal is to make your business grow, right? Well as you know there are several ways to achieve this from serving your customers well, operating smoothly and efficiently, to maximizing profits and margins. But it all really boils down to technology. How can you serve your customers better if you don't have the right technology or specifically for retailers, you don't have the right POS system. 


    • Q&A: Magnum Shooting Center Targeting Compliance Success

      Recently, Doug Smith, director of product marketing, retail and distribution, and Sam Kirkland, strategic relationship manager at Epicor Software, sat down with Greg Yowell, compliance manager at Magnum Shooting Center for a webinar focused on the new Epicor FFL Compliance Manager™ solution. The Colorado Springs-based business is taking advantage of the easy-to-use bound book management tool that’s seamlessly integrated with the Epicor Eagle N Series retail management system.

    • NRF 2017 Recap: New Technologies Aspire to Take Retail to the Next Level
      NRF's 106th Annual Convention & EXPO was bustling this year. Nearly 35,000 of the retail industry elite gathered in New York City to sit in on hundreds of educational sessions and scan miles of the latest and greatest retail technology solutions from some 4600 vendors on the show floor.  


    • The Connected Retailer: Meeting Customers Where They Want to Be
      Will your next customer find you or find out about you on Twitter? Facebook? Snapchat? Your own website? At your store, can they pay simply by waving their smartphone over your card terminal?

      If you don’t have all the answers to these questions, you’re not alone—but you will need a plan to better connect to today’s consumers. 


  • Epicor Scheduling+ and Eagle N Series solutions are designed around the unique operational needs of retailers. Retailers can grow their business, provide an exceptional customer experience, and streamline their operations.

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